Rajiv Gandhi International Airport in Hyderabad is the first airport in India to introduce e-boarding for domestic passengers.
With e-boarding, passenger movements are tracked electronically (with timestamp) at each touch point and through dedicated HD CCTV cameras at each checkpoint.
It covers end-to-end all the key passenger processes at the airport from entry to the terminal through check-in, security check and aircraft boarding.
E-boarding works with mobile and paper boarding passes.
With the implementation of E-boarding at RGIA, a domestic passenger needs only a mobile E-boarding card and his Aadhaar Card Number to gain entry into the airport.
Aadhaar is a 12 digit individual identification number issued by the Unique Identification Authority of India on behalf of the Government of India. This number will serve as a proof of identity and address, anywhere in India.
The E-boarding process integrates with airline databases for real time information about the passenger within the airport terminal. For example it checks if the passenger really is on the flight contained in the the barcode data on the boarding pass.
The solution was developed inhouse, a huge credit to India as most of these solutions are from just a couple of industry giants.
For decades most airport equipment and software has come from those industry giants. But because of the explosion in self-service technology in the airline and airport industry there has been a gap that new small companies have filled.
The in-house built e-boarding solution is in line with the ‘Digital India’ programme envisioned by Prime Minister Narendra Modi.
The physical e-gates are supplied by Swiss company Kaba.
Who owns Hyderabad
GMR Hyderabad International Airport Limited (GHIAL) is a joint venture company promoted by the GMR Group (63%) in partnership with Government of India (13%), Government of Telangana (13%) and Malaysia Airports Holdings Berhad (11%).
N.B. Image credit: hyderabad.aero