Brisbane rolls out multi-lingual digital menus at restaurants

Menus first of its kind in Australian airports

Ordering food at Brisbane’s International Terminal is now easier for passengers with the roll out of multi-lingual digital menus at all food and beverage restaurants.

The digital menus are located at the front of 13 partner restaurants and are available in English, Chinese, Japanese and Korean.

The menus were delivered in partnership with Brisbane digital agency Klyp.

Brisbane Airport Corporation Head of Retail and Commercial Toby Innes said:

“The menus were rolled out before Christmas and confirm Brisbane Airport’s commitment to providing the very best customer experience.

“Last year we welcomed more than five million passengers through the International Terminal and this is aimed at breaking down language barriers with passengers who might have difficulty with English menus.

“We want all of our passengers to feel the warmest welcome when they travel through our terminals and the introduction of these menus is a step in the right direction in making everyone feel at home at Brisbane Airport.

“The design of the software is dynamic in that it allows us to roll out further languages easily as other source markets increase, while also having scope to be rolled out across the Domestic Terminal.”

The multi-lingual digital menu was a four-month project that forms part of Brisbane Airport Corporation’s China Strategy.

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Brisbane Airport (BNE)