HMSHost and Grab have formed a North American partnership to greatly expand the availability of mobile food and beverage ordering for HMSHost restaurants in more than 80 airports across the continent.
This comes as the latest launch to capitalize on the trend of mobile apps continuing to improve the passenger experience from pre-trip planning to managing the entire travel experience.
With this new alliance, HMSHost’s technology and tools will integrate with the existing technology of the Grab app to give passengers the unprecedented ability to order food from menus at many of the 300 brands and 2,000 restaurant locations that HMSHost operates.
Grab’s platform gives convenience and control to hungry passengers whenever they fly. It is modernizing the passenger experience by providing on-demand resources to save time and reduce the stress of airports. Grab allows users to view menus, gauge wait-times, and place pre-paid orders. Passengers can then be sure their food is ready to pick-up when they arrive at a restaurant.
Jeff Yablun, HMSHost EVP & Chief Commercial Officer:
“HMSHost is very excited to partner with Grab. This is a huge step towards increasing the convenience of dining for travelers and directly supports our goal to continue implementing innovative solutions that enable us to provide the best guest experience in the industry. Through this partnership we are combining the broad reach of HMSHost’s airport dining offerings with Grab’s rising mobile ordering platform to enhance the experience for the large base of travelers that are served every day by HMSHost.”
Mark Bergsrud, CEO of Grab:
“The proliferation of Grab at airports across the country reflects traveler demand for convenience and a more personalized experience. Partnering with a travel restaurant leader and innovator like HMSHost demonstrates the value of an industry-wide approach to solutions like mobile commerce.”
HMSHost operates in more than 120 airports worldwide, including 44 of the 50 busiest in North America. Grab currently offers mobile ordering at over 110 restaurants across 15 airports.