Air India launches new mobile app

Offers user-friendly access to travel functions

Air India launched an app to make it easier for its passengers to book, check-in and manage every aspect of the journey through their mobile phones.

The Air India app offers the ability to book and pay for a flight by quickly and securely scanning both passport and credit card.

Passengers can fully manage their booking from their mobile device, including selecting their seat, making changes to their itinerary, buying additional services, choosing their meal and checking in.

The app has also been integrated with Air India’s Flying Returns loyalty program where passengers can securely access details of points earned or other updates to their accounts.

At check-in, passengers can choose to receive their boarding pass on their phone or smartwatch.

At the airport, passengers will receive regular updates on their flights and can use the app for mobile boarding.

Ashwani Lohani, chairman and MD of Air India:

“Mobile apps are becoming an important tool for making travel bookings by passengers who are tech-savvy and like to access information on the go. This mobile app provides Air India the right tool to access a growing passenger market that is connected both in India and beyond.”

The new app was built by SITA and will be available on Android, iOS and Windows.

About Air India

Air India has grown to become a mega international airline with a network of 34 destinations across the USA, Europe, Australia, Far-East and South-East Asia and the Gulf. The airline’s domestic network covers 52 destinations, including far-flung areas of the North-East, Ladakh, Andaman and Nicobar Islands.

Fleet: Air India fleet comprises a mix of the wide-body Boeing B777s, B747s, its latest acquisition- the B787 Dreamliner and the narrow body Airbus A321s, A320s and A319 aircraft.

Alliance: Star Alliance

N.B. Image credit: Air India

Internet links

Air India (AI)