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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

Air India

Air India A350 inflight

Air India passengers can now help the airline locate their bags

  • April 5, 2025
Air India A350

Air India launches bag tracking via its app and website

  • July 16, 2024
Air India first A350

Air India receives its first Airbus A350

  • December 27, 2023
Air India inflight service

Air India using AI virtual agent to revolutionise passenger experience

  • November 11, 2023
Air India starts self bag drop at Delhi

Air India starts self bag drop at Delhi

  • September 22, 2023
Air India to reserve 6 front seats for women

Air India to reserve 6 front seats for women

  • January 12, 2017
Air India launches new mobile app

Air India launches new mobile app

  • October 28, 2016

Top Stories

Saudia 1st A321XLR

Saudia is first airline in Middle East and Africa to fly A321XLR

Air Canada first A321XLR

Air Canada receives its first A321XLR

American Airlines Boeing 737

American gives passengers more timely information

United 737 MAX 8

United can kick you off a flight if you don’t use headphones

Jazeera Airways Airbus A320 neo

Jazeera Airways passengers can fly now and pay later

Lufthansa Allegris Business

Passengers can finally book Allegris Business Class on Lufthansa 787-9s

Southwest 737-800

Southwest is latest to join Starlink

KLM A321neo

KLM now offers free WiFi on most European flights

Passengers leaving Heathrow can now leave liquids and electrical in cabin bags

Passengers leaving Heathrow can now leave liquids and electrical in cabin bags

STARLUX 1st A350-1000

STARLUX takes delivery of its first Airbus A350-1000

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Saudia 1st A321XLR
Saudia is first airline in Middle East and Africa to fly A321XLR

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