Toronto Pearson International Airport is to install more self-service bag drops.
Canada’s largest airport already installed 12 self-service bag drops at Terminal 3 in January 2016.
The new agreement is with German company Materna.
By introducing more self bag drops the airport plans to significantly improve its passenger handling.
The installation allows passengers from several airlines to check in their luggage autonomously.
Improved passenger experience
The self-service bag drop solution is part of Toronto Pearson’s improvements and allows airlines to automate the bag drop process for already checked-in passengers.
Passengers have different choices as part of their check-in experience. They may print or download their travel documents at home or use their mobile device and move straight to the baggage drop-off on arriving at the airport, rather than standing in line. The interaction with the bag drop process is fast and user-friendly allowing passengers to move from home to the boarding gate with only a short stop.
Materna’s announcement does not contain details of the number of self bag drop units to be deployed or in which terminals.
N.B. Image credit: Materna