Passengers at Dallas Fort Worth International Airport (DFW) can now get TSA Security wait times on the DFW Mobile App.
The new feature displays real time wait time data for all the Airport’s 16 checkpoints. DFW is one of the first airports to display wait time information for specific lanes at each checkpoint on multiple digital touchpoints.
The system uses sensors installed at each terminal checkpoint and surrounding areas to measure passenger wait time. The sensors track the heat and movement of a person to tell how many people are in line, which direction they are moving and at what speed, which translates into approximate wait times. The data refreshes every minute to provide real-time updates for customers.
This information is fed into the app and displayed in multiple layers for each checkpoint. Passengers can select General, TSA Precheck or Priority lanes to view specific wait times for each terminal.
TSA Security wait times at DFW
DFW introduced TSA Security wait times in December 2018 with large, digital displays in the terminals. The digital displays indicate the time anticipated for a passenger to enter the queue and clear the initial identification inspection. The terminal displays also show information for other checkpoints in the same terminal, helping passengers decide whether they want to make a short walk or remain in the queue.
TSA Security wait times will also be available on the website later this summer.
The DFW Mobile App
The DFW Mobile App first launched in 2013 and has been downloaded over 400,000 times, making it one of the top apps for airports around the world.
In Feb 2016 Dallas Fort Worth International Airport became the first airport in the U.S. to offer its app for Apple Watch.
Additional DFW Mobile App features include:
- Passengers can pre-order meals from participating restaurants inside the terminals.
- The app provides interactive maps with turn-by-turn directions.
- Passengers can also prepay for airport parking from Terminal, Express and Remote and save up to 50% off.
- Passengers can view flight information, departure time, gate information and opt to receive push notifications on flight status.
N.B. Image credit: Dallas Fort Worth International Airport