Vancouver Airport has launched a new service that enables passengers to order food and drink from their mobiles.
The service – called YVR Order Now – gives passengers more time and convenience as they can order in advance and not spend time waiting in a line to order.
The program lets passengers know when their order is ready for collection.
YVR Order Now is available in both English and French. It is currently available at over 20 participating restaurants including Canucks Bar & Grill, Joe & The Juice, Pacific Farms Market, Subway, Tim Hortons, Vino Volo and Wendy’s, with more options to be added later in the year.
Vancouver Airport says it is working to improve its food and drink offerings. The introduction of YVR Order Now provides another way for passengers to easily access options available in the terminal – both pre and post security – all at the ease of their mobile phones.
YVR Order Now is powered by Servy’s Grab Airport Marketplace. This is the second airport in Canada using the program.
Originally just called Grab, the app is available at more than 80 airports across the U.S., Europe, the Middle East and Asia Pacific.
Robyn McVicker, VP Passenger Journey at YVR:
“The YVR Order Now program is another example of innovation and digital transformation helping make the travel journey through YVR an effortless and enjoyable one.
“As travellers look for a more personalized experience they will now have the opportunity to order from our fresh, local restaurant partners and enjoy delicious food either while waiting for their flight or onboard the aircraft.”
Jason Rickoff, SVP, Business Development at Servy:
“In 2022, the average traveler wants and expects a digital experience at the airport. We are thrilled to be further expanding our presence in Canada and look forward to working with Vancouver International Airport to bring our hyper-convenient, self-service solutions to the airport’s travelers and staff.
“YVR Order Now exists to provide an efficient and simple solution for travelers to make quick purchases at the tap of a finger. We look forward to adding more restaurant and retail partners to the service throughout the year, further enhancing hospitality and the travelers’ experience when they visit YVR.”
N.B. Image credit: Servy