Lufthansa Group starts self bag drop at Brussels Airport

Online checked-in passengers drop baggage themselves

Passengers flying on short and medium haul routes with Lufthansa Group airlines out of Brussels Airport can now use self bag drop.

The Lufthansa Group airlines at Brussels are Brussels Airlines, Lufthansa, Swiss and Austrian.

The news system allows passengers who have checked in online to print their own bag tag, attach it to the bag and then put the bag into the baggage system.

A new zone has been installed near check-in row 4, featuring 16 bagtag printing kiosks and 6 self bag drops where the bag is weighed and placed on the belt to the baggage hall.

According to Brussels Airlines, the self bag drop system saves passengers significant time but doesn’t provide actual details.

The improvement will come in allowing only bag tag printing at the kiosk.

As the passenger has already checked-in and has a boarding pass, the new system gets all necessary details from the QR code in the boarding pass – hence the time saving.

How it works

Passengers check-in online and get their boarding pass -paper or digital.

Step 1

  • At the airport they scan the boarding pass at a kiosk that only prints bagtags

Step 2

  • Attach the tag to the bag
  • Take the bag to a bag drop unit

Step 3

  • Put the bag onto the belt at the bag drop
  • Scan the bagtag with a barcode reader attached to the self bag drop
  • This bag drop checks the size and weight of the bag
  • If all is ok, the bag goes into the airport baggage system

The new system was gradually introduced over the summer and is now fully operational.

During the months of July and August, 35,000 bags – almost 10% of the bags for short and medium haul flights of the Lufthansa Group – were checked in using the self bag drop. 

Move to simplify kiosks

Qantas recently announced a similar system. It is replacing all its self-service check-in kiosks at Australian airports with new kiosks that only print bagtags.

About Brussels Airlines (SN)

Brussels Airlines is the largest airline in Belgium and is headquartered at Brussels. It is a member of the Lufthansa Group.

Routes: From Brussels to over 85 destinations in Europe, Africa and North America.

Aircraft: The airline currently operates 38 aircraft:

  • 14 Airbus A319
  • 16 Airbus A320
  • 8 Airbus A330

Alliance: Star Alliance

N.B. All images: Brussels Airlines

Internet links

Brussels Airlines (SN)

Lufthansa Group