Changi Airport adds bag tracking to its app

Helps passengers track their bags at Changi

Changi Airport has introduced a new service that helps passengers keep track of where their bags are.

The baggage tracker, available on the airport’s iChangi app, aims to provide departing, arriving and transferring passengers with status updates of their bags.

The iChangi Baggage Tracker uses a combination of information provided by the airline and Changi Airport’s baggage system to track the bags through the airport.

Most bags checked-in at Changi can be tracked except for odd-sized bags, gate checked bags, limited release tagged bags. 

Passengers can check their bag status for up to 3 days after their flight.

Departures

Passengers checking-in at Changi can use the service by scanning their bag tag stub or typing the bag tag number into the app.

Assuming they can receive notifications on their mobile, passengers has been through the baggage handling system and loaded into containers / trolleys bound for the departing aircraft.

Arrivals

Passengers arriving at Changi Airport will be able to track bags from check-in at their origin to the delivery at the baggage belt at Changi Airport. 

Transfers

Passengers transferring at Changi Airport will be able to track bags from original check-in to arrival at Changi Airport and to the point of loading for departure if both origin and destination flights are with participating airlines. 

Changi Airport video showing a bag’s journey at the airport

Who can use it?


The new service is currently available for passengers of 35 airlines departing from or transferring at Changi.

Participating airlines include Singapore Airlines, Scoot, Malaysia Airlines, British Airways, KLM, Asiana, Garuda and EVA.

It is also available for passengers of those airlines arriving at Terminals 2 and 3 with arrivals at terminals 1 and 4 coming soon.

N.B. All images: Changi Airport


Internet links

Changi Airport (SIN)