
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
New technology


FRAnky welcomes passengers to Frankfurt

Pepper invites passengers to the bar

Panasonic to trial HOSPI robot at Narita

Changi launches ‘living lab’ to test new tech

LG unveils its passenger service robot

British Airways adds emojis to its chatbot

Glasgow introduces GLAdys – its robot staff member

EVA introduces customer service robots at Taipei airports

Aeromexico launces chatbot for Facebook Messenger

Shenzhen Airlines introduces customer service robots

Leo the robot to help Royal Air Maroc

Get the best fares with Mildred the Lufthansa chatbot

San Jose’s new robot customer service agents

Robot customs officers debut in south China ports

KLM tests artificial intelligence to help answer questions

Robot starts work at Shenzhen security

Tokyo Haneda is testing robots to help passengers

10 million use Vision-Box’s SmartGate at Australian airports
