PASSENGER SELF SERVICE

SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL

Boarding Pass

SITA Smart Path

Orlando Airport chooses SITA to implement 100% biometric exit 2 min read

Orlando Airport chooses SITA to implement 100% biometric exit

2 years ago

Greater Orlando Aviation Authority is the first to fully deploy the CBP Biometric Entry and Exit Program... Read More

S7 Airlines roaming check-in

S7 Airlines uses staff to make flight check-in quicker 2 min read

S7 Airlines uses staff to make flight check-in quicker

2 years ago

S& staff uses mobile devices to check-in staff... Read More

United Airlines mobile boarding pass

United offers partner airlines boarding passes on its mobile app 2 min read

United offers partner airlines boarding passes on its mobile app

2 years ago

United passengers can access boarding passes for 19 airlines on the United app... Read More

Delta trials biometric boarding at Washington National

Delta trials fingerprint biometric boarding at Washington National 2 min read

Delta trials fingerprint biometric boarding at Washington National

3 years ago

Boarding joins Delta Sky Club as touch point where fingerprints replace boarding pass... Read More

Vistara Airlines starts check-in at Delhi Airport Metro

Vistara Airlines starts check-in at Delhi Airport Metro 1 min read

Vistara Airlines starts check-in at Delhi Airport Metro

3 years ago

Metro station is 10 minutes walk to departures.... Read More

Lufthansa to trial faster boarding at Munich

Lufthansa to trial faster boarding at Munich 1 min read

Lufthansa to trial faster boarding at Munich

3 years ago

SmartDepart means passengers can arrive at the gate later than normal... Read More

China Southern introduces biometric boarding in Henan

China Southern introduces biometric boarding in Henan 2 min read

China Southern introduces biometric boarding in Henan

3 years ago

System uses facial recognition... Read More

TSA tests fingerprints as boarding pass

TSA tests fingerprints as boarding pass 2 min read

TSA tests fingerprints as boarding pass

3 years ago

Trial at one TSA Pre lane at Atlanta and one at Denver... Read More

Delta testing biometric boarding pass

Delta testing biometric boarding pass 2 min read

Delta testing biometric boarding pass

3 years ago

Trial at Washington National uses fingerprints as biometric... Read More

Qantas mobile bp

QANTAS adds digital boarding passes for Tasman flights 1 min read

QANTAS adds digital boarding passes for Tasman flights

3 years ago

Why only now? Auatralia and New Zealand are advanced technological countries.... Read More

British Airways starts biometric boarding at Heathrow T5

British Airways starts biometric boarding at Heathrow T5 2 min read

British Airways starts biometric boarding at Heathrow T5

3 years ago

But it adds more time and complexity for passengers... Read More

Larnaka installs boarding pass scanners

Larnaka installs boarding pass scanners 1 min read

Larnaka installs boarding pass scanners

3 years ago

Seven of the eGates are now in operation... Read More

Sint-Maarten-arrivals

Security checkpoint eGates installed at Sint Maarten 2 min read

Security checkpoint eGates installed at Sint Maarten

3 years ago

eGates are first stage of automation program... Read More

Security Checkpoint eGates installed at Sint Maarten

Sint Martin Airport installs Bar Code Boarding Pass e-gates 1 min read

Sint Martin Airport installs Bar Code Boarding Pass e-gates

4 years ago

Only paper boarding passes for now... Read More

JetBlue brings self check-in and self tagging to JFK

JetBlue brings self check-in and self tagging to JFK T5 2 min read

JetBlue brings self check-in and self tagging to JFK T5

4 years ago

80 kiosks, 12 bag drops... Read More

Star Alliance new check-in concept at Narita Terminal 1

Star Alliance new check-in concept at Narita Terminal 1 2 min read

Star Alliance new check-in concept at Narita Terminal 1

4 years ago

Increased automation based on Heathrow Terminal 2 experience... Read More

Air Asia universal app for Windows 10 devices

AirAsia universal app for Windows 10 devices 1 min read

AirAsia universal app for Windows 10 devices

4 years ago

The app is available for PCs, tablets and mobile... Read More

WestJet launches mobile boarding passes for U.S. flights

WestJet mobile boarding passes for U.S. flights 2 min read

WestJet mobile boarding passes for U.S. flights

4 years ago

WestJet passengers can also get TSA PreCheck designation using web, mobile and kiosk check-in... Read More

Air Asia now self-service check-in only at Kuala Lumpur

AirAsia goes 100% self-service at Kuala Lumpur 1 min read

AirAsia goes 100% self-service at Kuala Lumpur

4 years ago

Desk check-in no longer available at it's largest base... Read More

Air India installs self-service kiosks at 26 Indian airports

Air India installs self-service kiosks at 26 Indian airports 2 min read

Air India installs self-service kiosks at 26 Indian airports

4 years ago

Passengers can check-in and obtain boarding passes at the kiosks... Read More

Air Italy has stopped flying

2 min read Air Italy stops flying

Air Italy stops flying

6 days ago

Air Italy, the country’s second largest carrier has stopped operating. The airline appears to be closing because of mounting losses. Previously called Meridiana, it started operating... Read More

Female pax at airport

2 min read Bags Operates Remote Baggage Check-In at Boston Logan International Airport

Bags Operates Remote Baggage Check-In at Boston Logan International Airport

2 weeks ago

Passengers at Boston Logan International Airport can now check-in their bags off-airport at the Central Parking Garage. The service, from a company called Bags, is... Read More

Southampton - Jordan the dog copy

1 min read Southampton Airport employs dogs to enhance passenger experience

Southampton Airport employs dogs to enhance passenger experience

3 weeks ago

Airport is in a mission to re-home adorable pooches... Read More

Fiumico is first in Italy to trial biometrics for departures

2 min read Fiumicino airport trials biometrics at departures

Fiumicino airport trials biometrics at departures

3 weeks ago

First airport in Italy to trial biometrics for departures... Read More

Plaza Premium Dubai

2 min read Plaza Premium opens its first lounge in Dubai

Plaza Premium opens its first lounge in Dubai

4 weeks ago

Sixth Plaza Premium Lounge in the Middle East... Read More

Air Italy has stopped flying

Air Italy stops flying 2 min read

Air Italy stops flying

6 days ago

Hong Kong Airlines Airbus A330

Hong Kong Airlines to add in-flight connectivity from Aerkomm 2 min read

In-trip

Hong Kong Airlines to add in-flight connectivity from Aerkomm

2 weeks ago

Female pax at airport

Bags Operates Remote Baggage Check-In at Boston Logan International Airport 2 min read

Bags Operates Remote Baggage Check-In at Boston Logan International Airport

2 weeks ago

Southampton - Jordan the dog copy

Southampton Airport employs dogs to enhance passenger experience 1 min read

Southampton Airport employs dogs to enhance passenger experience

3 weeks ago