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PASSENGER EXPERIENCE

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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

ICM Airport Technics

ICM self bag drop

JFK T4 to install self-service kiosks and self bag drops

  • June 17, 2023
British Airways LHR T5 biometric boarding

British Airways trials biometrics for international departures from LHR T5

  • November 17, 2022
Narita Face Express

Two Tokyo airports trialling biometrics from check-in to boarding

  • May 9, 2021

Spirit Airlines starts biometric boarding at Fort Lauderdale

  • November 18, 2020

Norwegian airports to roll out contactless check-in and bagdrop

  • July 7, 2020

ANA first to use new self bag drops at Narita

  • September 16, 2019
ICM self bag drop series 7

Narita Airport to install 72 self bag drops

  • August 26, 2019
Qantas self bagdrop Sydney 2018

Sydney Airport T1 now has self bag drop for Qantas passengers

  • March 20, 2018
Marseilles self bag drop

Marseilles Provence Airport introduces self bag drop

  • February 27, 2018

Top Stories

Thai Airways A321 neo

THAI receives its first Airbus A321neo

Philippine Airlines receives its first Airbus A350-1000

Philippine Airlines receives its first Airbus A350-1000

Qanot Sharq 1st A321XLR

Qanot Sharq takes delivery of its first Airbus A321XLR aircraft

Turkish Airlines Airbus A330

Turkish Airlines passengers can tell the airline where their bags are

SWISS a350-900

SWISS Airbus A350 makes first revenue longhaul flight

MIA uses EPP

MIA introduces Enhanced Passenger Processing for US citizens on arrival

Ryanair scraps paper boarding passes

Ryanair scraps paper boarding passes

IAG airlines

IAG to provide Starlink Wi-Fi on all 5 airlines

Riyadh Air Boeing 787-9

Riyadh Air makes inaugural flight but without commercial passengers

First SWISS Airbus A350 makes its first passenger flight

First SWISS Airbus A350 makes its first passenger flight

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Thai Airways A321 neo
THAI receives its first Airbus A321neo
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