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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

Nuance

Jetstar 787

Jetstar’s chatbot, Jess, is now on Facebook Messenger

February 13, 2018

Top Stories

Air Canada first A321XLR

Air Canada receives its first A321XLR

American Airlines Boeing 737

American gives passengers more timely information

United 737 MAX 8

United can kick you off a flight if you don’t use headphones

Jazeera Airways Airbus A320 neo

Jazeera Airways passengers can fly now and pay later

Lufthansa Allegris Business

Passengers can finally book Allegris Business Class on Lufthansa 787-9s

Southwest 737-800

Southwest is latest to join Starlink

KLM A321neo

KLM now offers free WiFi on most European flights

Passengers leaving Heathrow can now leave liquids and electrical in cabin bags

Passengers leaving Heathrow can now leave liquids and electrical in cabin bags

STARLUX 1st A350-1000

STARLUX takes delivery of its first Airbus A350-1000

Thai Airways A321 neo

THAI receives its first Airbus A321neo

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