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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

Security

Passengers leaving Heathrow can now leave liquids and electrical in cabin bags

  • January 25, 2026
Passengers queue for security check at Amsterdam April 2022

Heathrow trials security time slots

  • October 7, 2023
Changi Airport police robot and real police

Singapore Airport now has police robots

  • June 23, 2023
SITA forms group to look at US airport security

SITA forms group to look at US airport security

  • March 21, 2017
ACI Europe says better intelligence needed to prevent attacks

ACI Europe says better intelligence needed

  • March 23, 2016
Gunnebo egate

Swedavia signs general agreement with Gunnebo

  • March 31, 2015

Brussels Airport new central screening facility

  • July 16, 2014
FINAVIA introduces more self-service

Self-service on the increase at Finavia airports

  • August 30, 2013

Top Stories

Air Canada first A321XLR

Air Canada receives its first A321XLR

American Airlines Boeing 737

American gives passengers more timely information

United 737 MAX 8

United can kick you off a flight if you don’t use headphones

Jazeera Airways Airbus A320 neo

Jazeera Airways passengers can fly now and pay later

Lufthansa Allegris Business

Passengers can finally book Allegris Business Class on Lufthansa 787-9s

Southwest 737-800

Southwest is latest to join Starlink

KLM A321neo

KLM now offers free WiFi on most European flights

Passengers leaving Heathrow can now leave liquids and electrical in cabin bags

Passengers leaving Heathrow can now leave liquids and electrical in cabin bags

STARLUX 1st A350-1000

STARLUX takes delivery of its first Airbus A350-1000

Thai Airways A321 neo

THAI receives its first Airbus A321neo

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Air Canada first A321XLR
Air Canada receives its first A321XLR

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