Passengers can get live, contactless information and help at all US hubs
Part of focus to improve accessibility
2nd airport outside U.S. to offer service
First airline outside North America to do so
Vai can answer passengers' questions about New Zealand's biosecurity rules
The robot helps passengers with screening information
Virtual Assistant uses natural language
Answers queries about flight status, baggage and more
AI is trained on more than 60,000 KLM questions and answers
First known installation of an avatar for use in TSA pre-check security screening
A new generation of virtual assistants has been introduced by Dubai International (DXB) for a three month trial.