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PASSENGER SELF SERVICE

SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL

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PASSENGER SELF SERVICE

SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL

Virtual assistant

United Agent on Demand

United introduces Virtual Customer Service at the airport

  • December 9, 2020
Passengers at airport

Sydney Airport’s new passenger assistance services

  • May 28, 2019
Wellington Airport passengers walking

Wellington Airport launches free virtual assistant for visually impaired passengers

  • January 12, 2019
Virgin Australia Alexa

Virgin Australia launches voice check-in through Amazon Alexa

  • October 5, 2018
Auckland Airport digital employee

Auckland Airport hires its first digital employee

  • March 9, 2018
Seattle-Tacoma tests robots at security

Seattle-Tacoma tests robots at security

  • July 12, 2017
Thomson trials chatbot search tool for holiday suggestions

Thomson trials chatbot search tool for holiday suggestions

  • November 22, 2016
Austrian launches Virtual Assistant via Facebook Messenger

Austrian launches Virtual Assistant via Facebook Messenger

  • October 19, 2016
KLM tests artificial intelligence to help answer questions

KLM tests artificial intelligence to help answer questions

  • September 30, 2016

San Antonio virtual asistant helps cut security lines

  • December 1, 2014
Dubai Airport virtual assistant

Virtual assistants at Dubai go interactive

  • December 12, 2012

Top Stories

British Airways A321neo

British Airways improves performance thanks to AI

Orlando International is introducing biometric checks for international arrivals

Orlando International is introducing biometric checks for international arrivals

iGa Istanbul Airport

iGa Istanbul starts flights on 3 runways simultaneously

Air India A350 inflight

Air India passengers can now help the airline locate their bags

KLM Share item location

Passengers can now tell KLM where their bags are

Lufthansa Boeing 787-9

Lufthansa introduces new Remote Bag Drop check-in

Aeromexico 787 at Amsterdam Schiphol

Aeromexico is upgrading inflight connectivity on its 787s

TAAG Boeing 787-9 in flight

TAAG Angola Airlines Takes Delivery of Its First Boeing 787 Dreamliner

SAS plans Starlink across fleet

SAS plans SpaceX Starlink across entire fleet starting late 2025

Boeing partners with Norsk e-Fuel for SAF

Boeing partners with Norsk e-Fuel to advance SAF production

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TRENDING

iGa Istanbul Airport
iGa Istanbul starts flights on 3 runways simultaneously
Orlando International is introducing biometric checks for international arrivals
British Airways A321neo
British Airways improves performance thanks to AI
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