ANA introduces Japan’s first self bagdrop

Called “ANA Baggage Drop Services,” the system became available on July 1, 2015. ANA plans to install a total of 39 self bagdrop kiosks by the end of 2015.

ANA has introduced self bagdrop at Tokyo Haneda Terminal 2, the first self bagdrop in Japan.

Called “ANA Baggage Drop Services,” the system is for domestic flights and became available on July 1, 2015.

The service is located alongside the airline’s self check-in kiosks and is available in English, traditional Chinese, simplified Chinese and Korean.

ANA plans to install a total of 39 self bagdrop kiosks by the end of 2015. At the time of writing, this is the largest number of self bagdrop kiosks in one airport in the world.

Tetsuo Fukuda, ANA Executive Vice President of CS & Products Services, Corporate Planning:

“At ANA, we continuously strive for the highest global standards of service, in order to enhance convenience for our customers. We are proud to offer the first automated baggage drop stations in Japan; this is the latest offering in our mission to create a seamless check-in process for our guests, and we plan to roll out more services in the months to come.”

For added convenience, self check-in kiosks will also be available in traditional Chinese, simplified Chinese and Korean beginning autumn 2015.

In spring 2016, ANA will introduce a new series of easily identifiable pictograms for passengers to help them locate the appropriate counter and amenities.

How it works

This video from KLM shows how self bagdrop works at Amsterdam. The self bagdrop kiosk is from Dutch company Bagdrop.

Self bagdrop suppliers

Self bagdrop has been around for almost 10 years and is now gradually being introduced into more airports. It’s a similar scenario to CUSS kiosks. They were around for several years but hardly used anywhere until the snowball effect was generated by IATA StB. In 2005, there were just 5 airports in the world with CUSS kiosks, by late 2006 that had multiplied to 25 and now is over 200.

Given the potential huge market, there are quite a few self bagdrop suppliers, including:

The ANA press release doesn’t mention who the supplier is but the pictures included show a bagdrop kiosk that looks identical to those by Dutch firm BagDrop systems BV.

ANA self bagdrop kiosk
ANA self bagdrop kiosk
Kiosk at

N.B. Image credits: and

Internet links