Etihad launches mobile app for iPhone

Passengers can make bookings, check-in and view flight status

Etihad Airways, the national airline of the UAE, has launched a mobile application for the iPhone.

The mobile app is simple and enjoyable to use, providing comprehensive trip management capabilities by taking full advantage of the latest innovations in mobile technology. Passengers can organise their journey on the app including booking tickets, checking-in and viewing the status of their flight.

The airline also partnered with Abu Dhabi Airports Company, enabling guests to navigate their way around Abu Dhabi International Airport using indoor maps – a first in the Middle East. The mobile app also incorporates high resolution enhanced seat maps, giving passengers a detailed layout of the cabin and their chosen seat.

The simple booking process allows passengers to compare multiple fare choices and upgrade options. Passengers can also pay for their tickets by scanning their credit card, eliminating the need to enter passenger details and payment information manually.

The Etihad Airways’ app allows passengers to check in for their flight by using their mobile phone to simply scan their passport page.

The app offers a ‘countdown to take off’ feature to ensure guests arrive at the departure gate in plenty of time. Live flight status updates provide real time flight information enabling passengers’ family and friends to track their flight.

In the ‘My Trips’ section guests can view all their past and upcoming trips, which are automatically linked to their Etihad Guest reward programme account. Boarding passes can be viewed from the app or downloaded directly to iOS Wallet.

Peter Baumgartner, Etihad Airways Chief Commercial Officer:

“Etihad Airways is dedicated to delivering excellence in every single guest interaction, be it face to face or on digital channels. We strive to provide innovative solutions that ensure our guests enjoy a seamless world-class service. We are confident that our guests will be delighted with the speed of the app, its ease of use and its considerable functionality. Regular travellers will also appreciate the ability to organise their journey on the go – all on the mobile app.”

The new Etihad Airways iPhone app is available now to download via the App Store.

N.B. Image credit: Etihad Airways

Internet links

Etihad Airways (EY)