Milan Malpensa and Linate airports have a new app, called Milan Airports.
Milan Malpensa and Linate airports have launched a new app designed to offer passengers more control over their airport experience.
The Milan Airports app is powered by a beacon technology-based notification system.
This means that anyone who has the app and bluetooth enabled on their smartphone – iPhone and Android users alike – can receive personalised notifications and get useful information about airport services.
The integration of the beacon system with all digital airline ticket, parking and FastTrack voucher purchases at the SEA e-commerce site enables passengers to enjoy a completely paperless airport experience. All these tickets and vouchers are ready to use and easily accessible from the personal section of the Milan Airports app.
The flight tracking feature and push notifications provide such up to the minute flight information as flight time, flight schedule and status, baggage claim carousel number and baggage reclaim carousel, check-in area and gate number. All tracked flights can be stored in the personal section, along with the digital ViaMilano Program membership card providing easy access for airport purchases.
Malpensa and Linate passengers can now use the new Milan Airports app to chat live with customer care representatives and receive cost-free callbacks when necessary.
Milan Airports app users also receive free, unlimited access to high speed WiFi browsing at both the Linate and Malpensa airports, as well as discounts and personalised offers.
The new app is a top to bottom redesign of the previous one. Existing features remain and are now more interactive so that passengers have more control over their airport experience and can plan ahead.
A complete list of Linate and Malpensa airport retailers and restaurants, as well as useful information about how to get to the airport and where to park, requirements for passengers with reduced mobility, traffic updates and public transport options is all accessible via the new Milan Airports app.
N.B. Image credit: SEA Aeroporti Milano