Kempegowda International Airport in Bengaluru has deployed 16 fully-automated self bag drop units.
The new units will initially be available for passengers flying with Air Asia and Spice Jet.
The Self Bag Drop employs a two-step approach.
Step 1: The passenger prints a boarding pass and bag tag at a self check-in kiosk and attaches the tag to the bag.
Step 2: The passenger goes to the bag drop machine and scans the boarding pass. The bag drop unit measures, weighs and if, all is acceptable, feeds the bag into the baggage handling system.
In case of an excess baggage, the passenger will be directed to a hybrid counter to complete check-in and payment.
The Air.Go 2.0 self bag drop units come from German company Materna and are designed by Danish company Marcus Pedersen.
Javed Malik, COO, BIAL:
“Continuous improvement of passenger experience at the BLR Airport has always been a priority for us and the introduction of the new Self-Bag-Drop is a testimony to that. We’re excited to be the first airport in the Country to offer our passengers and airlines an unique technology that will ease the process of air travel. Our goal is to use technology to improve the passenger experience and to make airport operations more efficient.”
Shibu Mathews, head of Materna in India:
“India’s airports are being confronted with growth of up to 25 percent right now and have expansion plans to match. However, above all, they have to make the best possible use of their existing infrastructure as extensions and new buildings take too long.
“The self-service project at Kempegowda International Airport, Bengaluru one of the most modern and attractive airports in India, is the first of its kind in the whole of India. We look forward immensely to improving the passenger experience and to mastering the challenges in this exciting growth market with established solutions together with our customers.”
Bengaluru is also expected to introduce biometric boarding using facial recognition from 2019.
N.B. Image credit: Materna