Aeromexico is extending its partnership with Touch to deliver best-in-class IFE on its aircraft.
Over the next few years, Touch and Aeromexico plan to develop new inflight entertainment offerings and optimization strategies that will improve the passenger experience.
The companies will collaborate to deliver unique and culturally relevant content experiences on Aeromexico’s inflight entertainment platform. Programming will align with Aeromexico’s brand and identity, resonating with the aspirations of the new generations of Mexican passengers.
Viewer content analytics will be a driving force for personalised content curation. This data-backed approach will allow Aeromexico to provide tailored programming that evolves alongside changing passenger preferences.
António Fernandez Ojeda, Aeromexico Vice President Product and Onboard Services:
“This partnership signifies our dedication to setting new standards for inflight entertainment. We look forward to pioneering the future of engagement and entertainment with Touch.”
Synergy through Aeromexico’s shareholder, Delta Air Lines
As a major Aeromexico shareholder, Delta Air Lines is a key partner for optimizing workflows and scaling efficiencies. Close coordination between Touch and Delta on technical services and content management will enable seamless collaboration for the benefit of Aeromexico passengers.
Supplier
Aeromexico is working with Miami-based Touch to develop the new IFE systems.
João Chaves, Touch Director of Customer Service:
“We look forward to working with Aeromexico to highlight the diverse and dynamic cultural fabric that makes Mexico unique. Our exclusive content will enable Aeromexico passengers to feel connected to Mexico’s vibrant heritage and modern arts.”
About Aeromexico (AM)
Aeromexico flies the Boeing 787-8 and 787-9 [Image: Aeromexico]
Aeromexico is the flag carrier of Mexico and is based in Mexico City.
Routes: Aeromexico operates more than 600 daily flights and its main hub is in Terminal 2 at the Mexico City International Airport. Its network features more than 90 cities on three continents, including:
- 43 destinations in Mexico
- 20 in the United States (including Atlanta, Dallas, Los Angeles, Miami, New York)
- 8 in Central America & Caribbean (including Belize, Liberia, San Jose, San Salvidor)
- 8 in South America (Bogota, Cali, Buenos Aires, Lima, Medellin, Quito, Santiago, Sao Paulo)
- 5 in Europe (Amsterdam, Barcelona, London, Madrid, Rome)
- 3 in Canada (Calgary, Montreal, Toronto)
- 3 in Asia (Seoul, Shanghai, Tokyo)
Fleet: At the time of writing, Aeromexico operated a fleet of 105 aircraft, comprising:
- 20 Boeing 787 (-8/-9)
- 85 Boeing 737 (-800/MAX )
Alliance: SkyTeam
Passengers: Just under 25 million in the year ending 31 December 2023.
