KLM restarts flights to 8 European cities
Makes wearing face masks on board compulsory
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Biometrics at land border between Hungary and Serbia
First ABC system at a bus terminal in Schengen area
Hong Kong Airport trials robot cleaners and passenger disinfection
High-touch surfaces in the terminal are coated to destroy viruses
easyJet may keep middle seat empty when flights resume
easyJet is considering leaving the middle seats empty when it starts flying again
Etihad to trial medical checks at self-service devices
Contactless devices will monitor temperature, heart rate, respiratory rate
British Airways suspends Gatwick flights
London City suspended but Heathrow operates
Plaza Premium opens new lounge at Sydney Airport
First Plaza Premium at Sydney Airport, thiird in Australia
British Airways trials fully autonomous wheelchairs
Trial to help passengers navigate terminal independently
Aeroflot operates its first Airbus A350 flight
Aeroflot is the first airline in Eastern Europe and CIS to operate the A350
UK regional airline Flybe collapses
Small airline part owned by Richard Branson
LAX starts self bag drop tests
Passengers with Asiana, Cathay Pacific and Norwegian can take part in the trial
SWISS takes delivery of its first A320neo
First of 25 A320neo family aircraft ordered by Swiss
Air Italy stops flying
Italy's second largest carrier has stopped operating because of mounting losses
Hong Kong Airlines to add in-flight connectivity from Aerkomm
Will use AERKOMM IFEC on A320 and A330-300 aircraft
Bags operates remote baggage check-in at Boston Logan
Passengers can check-in, get boarding passes, bag tags before going to the terminal
Southampton Airport employs dogs to enhance passenger experience
Airport is in a mission to re-home adorable pooches
Fiumicino airport trials biometrics at departures
First airport in Italy to trial biometrics for departures
Plaza Premium opens its first lounge in Dubai
Sixth Plaza Premium Lounge in the Middle East
Las Vegas Airport allows self-driving vehicles at pick up and drop off
Over 3,400 places have Aptiv’s vehicles in Las Vegas
British Airways to trial Bill the robot for passenger service
Will allow airport staff to deal with more complex passenger queries
