Vietnam Airlines offers passengers free digital media
Free access to 7000+ Vietnamese and International publications
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PassengerSelfService
Biometric boarding at Rio de Janeiro and Sao Paulo air shuttle
The air bridge between Rio’s Santo Dumont (SDU) and Sao Paulo’s Congonhas (CGH) airports has started using biometric boarding for passengers. The new facial recognition system will allow passengers to board the aircraft without paper documents. Facial recognition is used…
CLEAR biometric ID checks now at Milwaukee Mitchell Airport
New option for passengers to cut the wait at security checkpoints
Malaysia Airlines self-service tool for reporting missing baggage
Possibly the worst thing about air travel is not check-in or the crowded departure hall. Not even any food you may get on board. It’s when you realise your bag isn’t arriving at the carousel and you then have to…
Akasa Air makes its first flight
New Indian low cost carrier, Akasa Air, has started commercial operations. The airline’s made its first flight on 07 August 22 from Mumbai’s Chhatrapati Shivaji Maharaj International Airport (BOM) to Ahmedabad’s Sardar Vallabhbhai Patel International Airport (AMD). The inaugural flight,…
Hans Airways receives its first aircraft
UK start-up airline, Hans Airways, has received its first aircraft, an Airbus A330-200. The leased ex-Air Europa aircraft landed at Hans base at Birmingham where it will undergo modifications and proving flights. The plan is to fly between secondary cities…
Australia’s first in-airport hotel opens at Sydney Airport
Sydney Airport has opened Australia’s first in-airport hotel. The new hotel is in T1 International terminal arrivals hall, a few steps from the arrivals hall and one floor below check-in and departures. The Aerotel features 15 Solo and Double rooms…
Bonza receives its first ever aircraft
New Australian airline, Bonza, has received its first ever aircraft. The low cost carrier took delivery of a Boeing 737 MAX at its base at Sunshine Coast Airport, about 90 km (56 mi) north of Brisbane. The new airline plans to start operations…
RDU Expands Dining Options with High-Tech Virtual Food Hall
Passengers at Raleigh-Durham International Airport can now order meals for pick-up at a virtual food hall, also known as a ghost kitchen, in Terminal 2. They can place and pay for their orders on their mobile devices or directly at…
Jetstar receives its first Airbus A321neo
Australia’s Jetstar Airways has taken delivery of its first A321neo directly from Airbus. The low cost airline will operate the new aircraft in a single class with 232 seats. The cabin features extra-large Airspace overhead bins, USB ports and tablet…
JetSMART receives its first Airbus A321neo
South American airline JetSMART has taken delivery of its first Airbus A321neo. The aircraft is the first of three leased by JetSMART from Aviation Capítal Group (ACG). The A321neo can seat up to 244 in a single class high density layout.…
Carnival Cruise Line introduces facial biometrics at Port of Baltimore
Carnival Cruise Line and the CBP have introduced facial biometric checks for passengers arriving at the Port of Baltimore. Facial scanning – not facial recognition – is the term used by CBP for the biometric check. When passengers leave a…
Alaska Airlines plans electronic bag tags for late 2022
Alaska Airlines is introducing an electronic bag tag late in 2022. The electronic bag tag is a device about the size of a smart phone with a durable screen. The screen shows the bag tag details including the bar code.…
Zurich Airport installing EES border control
Switzerland’s largest airport is installing new border control technology from German based secunet. Zurich Airport is implementing the necessary border control technology required for the upcoming European Entry/Exit System (EES). As part of the European Union’s Smart Borders Initiative, Third…
Changi Airport promotes Changi Precinct
Singapore’s Changi Airport has launched an interactive gallery and curated district tours to promote attractions in Changi Precinct. The “Hello, Changi Precinct” gallery at Terminal 3 features interactive elements and photo spots modelled after iconic sights and sounds in the…
American Airlines mobile ID now at PreCheck at DFW
American Airlines is trialling a biometric system at Dallas Fort Worth International Airport (DFW) where passengers can get through security with just their face. Passengers create an American Airlines Mobile ID on their mobile device. They use that and their…
SKY Airline launches self-service at Santiago International
Includes check-in, boarding pass and bagtag print and self bag drop
Emirates First Class passengers get free Home Check-in service
Emirates First Class passengers can now use the airline’s Home Check-in for free. Passengers leaving from Dubai or Sharjah can use the service to check-in from their home, office or hotel at no charge. They book a time for the…
Norse Atlantic makes its first commercial flight
Norse Atlantic Airways has made its first commercial flight. The new airline made its first flight on 14 June 2022 from Oslo to New York JFK. It operated the eight hour flight with one of its 15 Boeing 787 Dreamliners.…
Akasa Air receives its first aircraft
New Indian low cost carrier, Akasa Air, has received its first aircraft. The airline accepted the Boeing 737-8 MAX at Boeing’s base in Seattle. The privately owned Indian carrier has ordered seventy two (72) 737 MAX aircraft. This includes an…
