Mobile boarding pass launched by Virgin Australia
Virgin Australia announced the Virgin Australia Flight Specials app for iPhone and 'mobile boarding passes' across all mainline ports for domestic travel .
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PassengerSelfService
British Airways to use Google Images to enhance customer service
"Know Me" will enable BA crew to be even more proactive
Google maps London Luton (LTN)
A new aspect to passenger self-service has been introduced at London Luton Airport (LTN). Instead of asking directions or following often signs passengers can use Google Maps to navigate the airport. London Luton Airport (LTN) is the first UK airport to…
Apple Passbook and how it might affect travel
Apple’s new Passbook app is a great place to store loyalty cards and tickets. But this could be Apple’s first major step into mobile wallet space. Part of the Apple iTravel plan?
Alaska Airlines adds self-tagging at Seattle-Tacoma
Alaska Airlines continues its leadership in passenger self-service by introducing self-tagging at Seattle-Tacoma International Airport (SEA).
Bag Recovery in Chinese possible via WorldTracer
Worldtracer is now available in Chinese. WorldTracer's passenger-facing services are available in 12 languages, including Chinese, and agent and support materials are now available in English and Chinese.
Toulouse to conduct NFC field trials for BlackBerry smartphones
New venture between RIM, Orange and SITA in cooperation with Toulouse
Self bag tag introduced at Billund (BLL)
Unisys announced that it has successfully implemented one of the world’s first home-printed bag tag solutions at Billund Airport in Denmark.
15 years of SITA airport kiosks
Global air transport IT provider SITA today celebrates the fifteenth anniversary of the launch of its self-service check-in kiosks. During those years SITA has delivered many thousands of check-in kiosks.
Amadeus launches Mobile Traveller
Amadeus has launched Amadeus Mobile Traveller, a fully integrated and complete mobile app designed to support pre-trip, in-trip and post-trip functionalities, providing travellers with access to real time travel information.
TSA chooses SITA to help improve passenger experience at US airport checkpoints
This system automatically measures and displays the wait time of passengers
OnAir In-flight Connectivity Expands on Emirates A380 Fleet
OnAir Wi-Fi in-flight connectivity is now available across all 21 of the Emirates A380 fleet, allowing passengers to access the Internet on board.
UKBA gives up on £9 million IRIS automated border control
The UK’s Border Agency is having a bit of a hard time ahead of the London 2012 Olympics. It has confirmed it is scrapping the Iris Recognition Immigration System (IRIS). And UKBA is to be split in two after an…
Inflight connectivity rolled out by Etihad
Etihad Airways (EY) launched its first aircraft with inflight connectivity — three Airbus A330-300s and one A320 — in January 2012.
Heathrow may miss ABC Olympic target
Heathrow airport may now not get facial recognition technology at all five of its terminals in time for the Olympics as planned, according to a story in the Financial Times. Plans for BAA to install ‘e-gates’ facial recognition technology at…
Indonesia introduces ABC eGates
The new system has 2 eGates for international departures and 8 for international arrivals
US Global Entry to become permanent
Allows expedited clearance for pre-approved, low-risk travelers from certain countries
SITA to introduce over 100 CUSS kiosks at San Diego
SITA is to introduce over 100 CUSS kiosks at San Diego as part of a project called San Diego's "Green Build" due to finish in August 2013.
Nice adopts credit card payment on CUSS kiosks.
In a press release, IER announced that passengers can now pay by credit card for excess baggage and various other paid services on the CUSS kiosks at Nice Côte d’Azur Airport. To start with it will only be available to Air…
In-flight connectivity takes to the skies with Etihad Airways
Guests of Etihad Airways, the UAE national carrier, are now better connected than ever before.
