JAL trials artificial intelligence-enhanced service at check-in
Japan Airlines (JAL) is trialling a new service that applies artificial intelligence (AI) to answer passenger requests at the airline’s check-inRead More…
Category: Check-in
Royal Air Maroc opens opens self bag drop at Casablanca
Royal Air Maroc has opened self bag drop for its passengers at Mohammed V airport in Casablanca. The airline has deployed 30 self-service check-in Read More…
Royal Jordanian launches self-service check-in at Queen Alia
Royal Jordanian passengers can now self use check-in at Queen Alia International Airport using self service check-in kiosks. The five kiosks in theRead More…
Virgin Australia launches voice check-in through Amazon Alexa
Virgin Australia has become the first airline outside North America to launch voice check-in through Amazon Alexa, allowing passengers to check-in tRead More…
Emirates introduces Home Check-in in Dubai
Emirates has introduced Home Check-in, a new service which allows passengers to check in for their flights from anywhere in Dubai. The new service enRead More…
Beijing Capital International Airport to add up to 70 self-service check-in kiosks
Beijing Capital International Airport (PEK) is installing up to 70 new self-service check-in kiosks in Terminal 3. Asia’s busiest airport, whiRead More…
Finnair starts off airport baggage check-in trial at Kittilä
Finnair has started a trial of off airport baggage check-in at Kittilä Airport in Lapland. Using the off airport check-in service, passengers can Read More…
Saudia now allows check-in 48 hours in advance
Saudi Arabian Airlines (SAUDIA), passengers can now check-in and receive boarding passes for flights up to 48 hours in advance of traveling. Until Read More…
Kansai Airport to trial KATE the roaming self check-in kiosk
One of the most interesting challenges in deploying self-service check-in kiosks is where to actually put them. Especially in existing terminals. IRead More…
Lufthansa adds auto check-in for flights within Schengen
Lufthansa passengers can now automatically receive their boarding pass directly to their smartphone 23 hours before departure – without having to checRead More…
S7 Airlines uses staff to make flight check-in quicker
S7 Airlines has introduced a new service which allows to check-in and buy ancillary services at the airport quicker and easier than before. And it Read More…
Off airport check-in at Sydney convention centre
Sydneys’s International Convention Centre (ICC Sydney) has become the first venue of its kind in Australia to pilot a mobile airline check-in and baggRead More…
Kotoka Terminal 3 to install self-service technology
Ghana’s new Terminal 3 at Kotoka International Airport in Accra is installing the latest passenger processing technology including self-service and Read More…
Singapore Terminal 4 starts open days for public
Singapore’s Changi has opened the door to its new Terminal 4 to the public. The public are able to visit the terminal for a limited time before opeRead More…
Vistara Airlines starts check-in at Delhi Airport Metro
Indian low cost airline, Vistara, is now offering passenger check-in at New Delhi Airport Metro Station. Passengers can check-in 2-3 hours before tRead More…
AirlineCheckins.com offers passenger check-in on 100+ airlines
Lufthansa Innovation Hub has released a new version of AirlineCheckins.com that can check passengers in for more than 100 airlines worldwide. To usRead More…
Pakistan International Airlines introduces online check-in
Passengers with Pakistan International Airlines can now make bookings and do check-in on its website and mobile app. The airline’s passengers cRead More…
SITA Lab unveils KATE, a robotic kiosk
SITA Lab has unveiled an intelligent check-in kiosk that will autonomously move to busy or congested areas in the airport as needed. Like all robotRead More…
QANTAS adds digital boarding passes for Tasman flights
Qantas has introduced mobile check-in and digital boarding passes for passengers travelling between Australia and New Zealand. Until now, passengerRead More…
Delta to test facial biometrics at bag drop
Delta is to trial self-service bag drop with a biometric component. The airline is trialling four self-service bag drops at Minneapolis-St. Paul InRead More…