PassengerSelfService

Joined: November 2, 2011
Articles: 2264

Bag Recovery in Chinese possible via WorldTracer

Arrival

Worldtracer is now available in Chinese. WorldTracer's passenger-facing services are available in 12 languages, including Chinese, and agent and support materials are now available in English and Chinese.

PassengerSelfService
June 15, 2012

Toulouse to conduct NFC field trials for BlackBerry smartphones

Airport, Suppliers

New venture between RIM, Orange and SITA in cooperation with Toulouse

PassengerSelfService
May 24, 2012

Self bag tag introduced at Billund (BLL)

Air, News, Pre-trip

Unisys announced that it has successfully implemented one of the world’s first home-printed bag tag solutions at Billund Airport in Denmark.

PassengerSelfService
May 22, 2012

15 years of SITA airport kiosks

Check-in, CUSS Kiosk, Kiosk, News, Suppliers

Global air transport IT provider SITA today celebrates the fifteenth anniversary of the launch of its self-service check-in kiosks. During those years SITA has delivered many thousands of check-in kiosks.

PassengerSelfService
May 3, 2012

Amadeus launches Mobile Traveller

News

Amadeus has launched Amadeus Mobile Traveller, a fully integrated and complete mobile app designed to support pre-trip, in-trip and post-trip functionalities, providing travellers with access to real time travel information.

PassengerSelfService
May 3, 2012

TSA chooses SITA to help improve passenger experience at US airport checkpoints

Air, News

This system automatically measures and displays the wait time of passengers

PassengerSelfService
April 13, 2012

OnAir In-flight Connectivity Expands on Emirates A380 Fleet

In Flight

OnAir Wi-Fi in-flight connectivity is now available across all 21 of the Emirates A380 fleet, allowing passengers to access the Internet on board.

PassengerSelfService
April 1, 2012

UKBA gives up on £9 million IRIS automated border control

Arrival, Border Control

The UK’s Border Agency is having a bit of a hard time ahead of the London 2012 Olympics. It has confirmed it is scrapping the Iris Recognition Immigration System (IRIS). And UKBA is to be split in two after an…

PassengerSelfService
February 23, 2012

Inflight connectivity rolled out by Etihad

In Flight

Etihad Airways (EY) launched its first aircraft with inflight connectivity — three Airbus A330-300s and one A320 — in January 2012.

PassengerSelfService
February 10, 2012

Heathrow may miss ABC Olympic target

Air, New technology, News, Post-trip

Heathrow airport may now not get facial recognition technology at all five of its terminals in time for the Olympics as planned, according to a story in the Financial Times. Plans for BAA to install ‘e-gates’ facial recognition technology at…

PassengerSelfService
February 10, 2012

Indonesia introduces ABC eGates

Arrival, Biometrics, Border Control, News, Post-trip, Suppliers

The new system has 2 eGates for international departures and 8 for international arrivals

PassengerSelfService
February 10, 2012

US Global Entry to become permanent

Air, New technology, News, Post-trip

Allows expedited clearance for pre-approved, low-risk travelers from certain countries

PassengerSelfService
February 9, 2012

SITA to introduce over 100 CUSS kiosks at San Diego

Check-in, CUSS Kiosk, Suppliers

SITA is to introduce over 100 CUSS kiosks at San Diego as part of a project called San Diego's "Green Build" due to finish in August 2013.

PassengerSelfService
February 3, 2012

Nice adopts credit card payment on CUSS kiosks.

News

In a press release, IER announced that passengers can now pay by credit card for excess baggage and various other paid services on the CUSS kiosks at Nice Côte d’Azur Airport. To start with it will only be available to Air…

PassengerSelfService
January 28, 2012

In-flight connectivity takes to the skies with Etihad Airways

In Flight, News

Guests of Etihad Airways, the UAE national carrier, are now better connected than ever before.

PassengerSelfService
January 23, 2012

Expedia launches crowdsourced Last-Minute Deals in US

News

Expedia has introduced a Last-Minute Deals program in the US, which relies on user-generated deals and user-informed travel trends to lift up and showcase the best near-term travel deals possible. The Last-Minute Deals programme harnesses the collective effort of the…

PassengerSelfService
January 21, 2012

Extra Heathrow terminal for London Olympics

Baggage, Check-in

BAA is to build a new temporary terminal at Heathrow as part of a £ 20 million strategy to handle the influx of athletes and spectators for the London Olympics.

PassengerSelfService
January 19, 2012

SITA achieves compliance to PCI standards for airport passenger processing system

News, Suppliers

PCI DSS is the security standard to provide fraud protection to their cardholders

PassengerSelfService
January 18, 2012

Study confirms rise of smartphones in travel

Air, News, Uncategorized

Airport check-in will become the exception rather than the rule within 10 years as terminals and airlines boost connectivity with smartphones, a study from Amadeus and The Futures Company suggests.

PassengerSelfService
January 11, 2012

Star Alliance Common Bag Drop at Tokyo Narita

Air, News, Pre-trip

Common Bag Drop took a significant step forward with the announcement that Star Alliance have completed testing a Common Bag Drop capability at Tokyo Narita Airport.