PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
At the airport
Gatwick helps blind and visually impaired passengers navigate the airport
Nice Côte d’Azur airport now on Apple Maps
Wellington Airport launches free virtual assistant for visually impaired passengers
Gander Airport opens a Flybrary with free books for passengers
Air Canada opens Maple Leaf lounge in new La Guardia terminal
Heathrow launches new app for visually impaired passengers
New wayfinding signage guides passengers at Queenstown Airport
Aeroflot adds interactive maps of 12 global airports to mobile app
Helsinki Airport’s Cinema in HEL needs two to tango
Virgin Australia adds indoor mapping and wayfinding to app
British Airways improves service for connecting passengers at Heathrow T5
Washington Dulles unveils new biometric exit boarding system
LAX Pilots “AskLAX” Kiosks
British Airways opens brand-new lounge in Rome’s Fiumicino Airport.
SkyTeam adds airport maps to its mobile app
Malta Airport trials initiatives to help autistic passengers
Lufthansa makes SmartDepart permanent from Munich Terminal 2
Finnish airports trial interpreters on tablets
