Aeroflot has improved its mobile app with the addition of maps of twelve global airports, including interactive plans of Terminals D, E and F at Moscow’s Sheremetyevo Airport with the ability to navigate inside the buildings.
In addition to Sheremetyevo, the app has added similar maps for 11 further global airports, including Schiphol, Dubai International, Hong Kong, Istanbul Atatürk, JFK, Los Angeles, Heathrow, Munich, Nice, Narita in Tokyo and Zurich.
The navigation helps passengers find their way round inside the airport and locate facilities from check-in desks and ticket desks to waiting rooms, shops and restaurants. Users can search by both location name and by category. Additional information available for each facility includes its exact location, photos, opening times and a brief description.
Vitaly Saveliev, CEO of Aeroflot:
“Aeroflot has undergone significant changes on its path to becoming a digital airline and today is one of the leading players in the aviation industry in this area. Our main focus at Aeroflot is our passengers and their comfort, and we are doing everything to make our passengers’ digital experience as easy and enjoyable as their physical journey with us.
“We have made substantial progress in the development of our online channels. Aeroflot’s online sales are the highest of any Russian company, and our mobile app has become a fully-fledged passenger companion and was deservedly recognized as best app of the year.”
Aeroflot is the fourth most digital airline worldwide according to a study by Bain&Co. As a leading player in the global aviation industry, the airline continuously upgrades its online services to make them more convenient, faster and more innovative for passengers.
Aeroflot is Russia’s flagship carrier and is based in Moscow, at Sheremetyevo International Airport.
Routes: Aeroflot serves over 140 destinations in more than 50 countries.
Fleet: More than 250 aircraft
- 22 Airbus A330
- 75 Airbus A320
- 38 Airbus A321
- 35 Boeing 737
- 16 Boeing 777
- 34 SSJ-100
Numbers: In 2017, Aeroflot carried 32.8 million passengers (50.1 million passengers as Aeroflot Group including subsidiaries).
N.B. Image credit: Aeroflot