Aer Lingus receives its first A321XLR
Four more A321XLRs due in 2025
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Glasgow Airport launches AI-powered digital assistant
Glasgow Airport has officially launched a state-of-the-art digital assistant to improve the passenger experience. This AI-driven system is designed to provide real-time information and enhance navigation throughout the terminal. Passengers can access the digital assistant via QR codes at various…
AirTags tell passengers where their bags are
Air Canada and United are first users
flydubai will show BBC Kids on IFE
flydubai and BBC Studios have announced a new partnership that will see the launch of a BBC Kids branded channel on the airline’s inflight entertainment system. The Dubai-based carrier now offers over 15 hours of children’s content on the BBC…
Icelandair takes delivery of its first-ever Airbus
Becomes Airbus operator with the A321LR
Air Canada biometric boarding at Vancouver for domestic flights
Facial recognition used to board flights
Brussels Airport tests self-driving shuttle
Important step towards innovative and sustainable mobility at the airport
Emirates receives its first A350
First flight is to Edinburgh on 03 Jan 2025
American Airlines expands boarding system to more than 100 airports
Ensures passengers board in assigned group
Montevideo is South America’s first Smart Reading Airport
Alliance between Carrasco International Airport and Magzter for digital reading Passengers at Uruguay’s largest airport now have access to more than 9,000 magazines and newspapers before, during, and after their flight. Carrasco International Airport is working with Magzter to offer…
Iberia becomes first airline to operate A321XLR
A321XLR can fly up to 11 hours
Qantas retires its last Boeing 717
The Qantas Group has flown its last ever flight with a Boeing 717. The final flight, QF1511 with registration VH-YQS, landed in Canberra at about 18:00 on 26 October 2024. The aircraft flew more than 15,000 flights, over 17,000 flight hours and safely carried more…
Thai airports go biometric
Passengers at six airports in Thailand can now use biometrics instead of a traditional ID at several checkpoints. The airports will use facial recognition to identify passengers at bag drop, security checks and boarding instead of via a passport and/or…
Zimbabwe introduces biometric egates for immigration
The system aims to reduce congestion, improve efficiency, and enhance border security by eliminating the need for manual immigration checks. Zimbabwe has introduced biometric checks at its borders to automate tasks that have historically been carried out by human agents,…
Singapore Airport passport-less immigration now at all terminals
Process time cut by 60%
Tuuta Airport joins the jet age
First ever jet aircraft lands at airport
Hawaiian now has free Starlink Wi-Fi across its Airbus fleet
Available across entire A330 and A321neo fleet
Air France plans free high-speed Wi-Fi onboard entire fleet
Air France is planning to offer free inflight Wi-Fi on board its entire fleet. To offer this service, Air France will connect to the satellite service of Starlink. This network uses many smaller, lower-orbiting satellites compared to traditional systems. This…
United plans free high-speed inflight internet from Starlink
First passenger flights expected in late 2025
Auckland Airport to install new self-service kiosks and bag drops
New systems to be installed over the next few years – but no biometrics yet. Self-service kiosks have been in use for over 20 years. However many airports use a mix of kiosks and desk check-in. Common use kiosks have…
