Air India starts self bag drop at Delhi
For domestic flights and those to Australia
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PassengerSelfService
Finland tests digital passports on UK flights
Digital passports trial om flights to and from UK
Hamad International implements Digital Passenger Assistance Kiosks
Hamad International Airport (DOH) has introduced Passenger Digital Assistance Kiosks to help passengers at the airport. The kiosks provide easy access to information, assist in navigation and can help passengers through live video calls to customer service agents. The kiosks…
Corendon’s Only Adult cabin on Amsterdam flights
Only over 16s in the Adult zone
Chicago O’Hare launches ORDer mobile ordering system
Passengers can order food, drink and retail
United passengers can enrol for TSA PreCheck at Denver International
All ticketed United Airlines passengers flying in and out of Denver International can now enroll in TSA PreCheck with no need for an appointment. This TSA PreCheck enrollment option is available to all United passengers who are coming into, connecting through and…
MIAT Mongolian Airlines starts flights with its first Boeing 787-9 Dreamliner
MIAT Mongolian Airlines has taken delivery of its first Boeing 787. The Mongolian flag carrier received the first of two 787-9s it has on order from leasing company AerCap. The airlines expects to receive the second 787-9 in the first…
Miami Airport expands facial recognition to more departing passengers
Facial recognition now in use at over 20 more international departure gates. Miami Airport has launched a big expansion of its successful biometric boarding system. Previously, a small number of airlines used the facial recognition system to board passengers on…
Air Canada now showing Apple TV+ onboard
Air Canada is now showing content from Apple TV+ onboard its flights
Twilight bag drop now available at Glasgow Airport
New service from easyJet and Jet2
Air France off airport bag drop near Paris CDG
Passengers with Air France departing from Paris Charles de Gaulle can now pay to drop off and check in their baggage from hotels, event sites, home or office, and have it delivered directly to their final destination. The new paid…
SWISS offers free internet chat on all its long-haul flights
Chat is free, but surfing costs
Lufthansa introduces pre-order meals in long haul Business
Lufthansa is improving its passenger experience with several new services: Passengers in in long haul Business Class can pre-order from six main courses Starting in mid-August, Business Class passengers on long-haul flights from Germany can order their meals in advance…
British Airways trials digital wayfinding to help passengers get around Heathrow
Passengers use the tool to get around Heathrow T5 and T3
Cabo Verde Airlines receives its first Boeing 737 MAX
Airline will use 737 MAX to connect to Africa, North and South America
Northern Pacific makes its first commercial flight
First flight was Ontario, California to Las Vegas
Virgin Australia gets its first 737 MAX
First of 33 Boeing 737 MAX for Virgin Australia
Singapore Airport now has police robots
Singapore’s Police Force (SPF) has fully deployed two police robots at Changi Airport. Two police robots are now patrolling Changi Airport Terminal 4. They are equipped with advanced features such as audio broadcasting, visual displays, and direct communication capabilities. The…
Spirit Airlines deploys biometric bag drop at Orlando International
19 new biometric self bags at Orlando International
JFK T4 to install self-service kiosks and self bag drops
All kiosks and self bag drops will be able to use facial recognition
