Eswatini Air opens its second route
First route to Johannesburg opened on 26 March
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Etihad offers free inflight messaging and updates inflight Wi-Fi plans
Etihad Guest members get free messaging for entire flight
Turkish Airlines to offer unlimited free inflight messaging
Turkish Airlines is to start offering free and limitless messaging services to all passengers on international flights where internet access is available. It means that all passengers in all cabins will be able to send messages not just those in…
Hamburg Airport introduces security time slots
Slot & Fly system has dedicated security for booked passengers
Schiphol introduces pre-booked security check time slots
Suggests passengers are to blame for Schiphol fiascos
HK Express receives its first A321neo
Hong Kong’s low-cost carrier HK Express has received its first Airbus A321neo aircraft. The new aircraft is the first of 16 Airbus A321neo aircraft ordered by HK Express. The airline, a member of the Cathay Pacific Group, expects to receive…
British Airways launches visual guide to flying for passengers with autism
British Airways has announced a partnership with Learning Rose, an organisation that develops support material for people with autism. Through the partnership, British Airways has produced a Visual Guide to Flying to make the trip easier for passengers with autism.…
Hamburg Airport trials intelligent cabin bag trolleys
Hamburg Airport is trialling smart hand baggage trolleys with the aim of making it easier for passengers to find their way around the airport. The trolleys are like those in use airside at many airports with areas for passengers to…
Bhutan Airlines launches wireless inflight entertainment
Bhutan Airlines is introducing wireless inflight entertainment on its two Airbus A319 aircraft. Passengers on all Bhutan Airlines flights can now watch Hollywood and regional film, television series, documentary content a moving flight map and a selection of music and…
Facial biometric checks for arrivals at Port of Jacksonville
For passengers with Carnival
Düsseldorf Airport installing new self check-in kiosks and self bag drops
New self-service systems from Materna ips
Sacramento installs facial recognition for international boarding
For international departures
Iraqi Airways receives its first Boeing 737 MAX
First of 5 737 MAX expected in 2023
Lufthansa reveals its future long haul seats in all classes
Coming on new delivered aircraft in 2023
EGYPTAIR takes delivery of its first Airbus A321neo
The first African operator of the A321neo
Amsterdam Schiphol trials autonomous wheelchairs
Aims to help passengers with reduced mobility navigate the airport
Air Canada trials biometric boarding
Biometric boarding on some flights from Vancouver to Winnipeg
Vistara starts flights to New Goa International airport
Vistara now flies to both Goa airports
Qatar Airways introduces electronic bagtags
Qatar Airways is now offering reusable electronic bagtags to its passengers. Passengers buy or receive the electronic device – about the size of a smart phone and attach it to their bag. At check-in they transfer their baggage details to…
Frankfurt to introduce biometrics throughout the airport
Airlines and airports all over the globe are using more and more biometrics – mainly facial recognition. Frankfurt Airport is the latest airport to announce it is implementing a biometric system that uses facial recognition. Beginning later in 2023, passengers…
