Passengers departing Hamburg Airport can now book a specific time slot for the security check.
The new Slot & Fly service allows passengers to book a security time slot from 72 hours up to 1 hour before departure time.
Passengers go to check-in / bagdrop as normal and then go to the central security area in Terminal 1. They go to a separate entrance to security at the booked time. The time slots are valid 15 minutes before and after the specified time.
Only passengers with a booked time slot can use the special entrance.
Passengers can reserve a slot for themselves and up to four other passengers.
The service is free of charge on the airport website, regardless of airline or class of travel.
How it works
- Passengers make the booking on the airport website. They enter their flight details, party size and email address.
- They choose a time slot from those available. Slots are offered at fixed times at quarter-hour intervals.
- They enter the complete family and given names of all passengers, exactly as they are printed on the boarding passes.
- Passengers receive an email with their slot details and a QR code.
- At the airport, at the time slot, they go to the Slot&Fly Lane in Terminal 1 and scan their boarding pass or QR code at egate. Just like going airside.
This last step is an upgrade from how it works at other airports. Most have a person, a real human, who either looks at the email or scans the QR code.
Michael Eggenschwiler, CEO of Hamburg Airport:
“I am thrilled that we can offer all passengers this ideal addition to our self-service products, Slot & Fly, in time for the Easter holidays. If you check in online, use a bag-drop kiosk for your luggage, and book a timeslot for the security checkpoint, you will get to the gate more quickly, even during the holidays. Slot & Fly is an important building block in our extensive catalogue of measures to provide passengers with a good start to their holidays.”
Other airports with security time slots
Hamburg is the latest European airport to introduce time slots at security.
Here are a number of airports worldwide who have introduced or trialled security time slots whose installations or trials are covered on passengerselfservice.com.
- Amsterdam Schiphol security time slots for Schengen
- Cologne Airport introduces security time slots
- Munich Airport trials security time slots
- Passengers at Berlin Airport can book security time slots
- Passengers at Canadian airports can book security time slots
- Changi Airport trials security slot time bookings
- Aruba Airport introduces timed entrance to terminal
- MIA trials booked TSA screening times
Amsterdam Schiphol introduced a similar but much more limited system earlier this week. Schiphol was at the forefront of this when it ran a two week trial of a security slot system in 2017.