American Airlines expands boarding system to more than 100 airports
Ensures passengers board in assigned group
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PassengerSelfService
Montevideo is South America’s first Smart Reading Airport
Alliance between Carrasco International Airport and Magzter for digital reading Passengers at Uruguay’s largest airport now have access to more than 9,000 magazines and newspapers before, during, and after their flight. Carrasco International Airport is working with Magzter to offer…
Iberia becomes first airline to operate A321XLR
A321XLR can fly up to 11 hours
Qantas retires its last Boeing 717
The Qantas Group has flown its last ever flight with a Boeing 717. The final flight, QF1511 with registration VH-YQS, landed in Canberra at about 18:00 on 26 October 2024. The aircraft flew more than 15,000 flights, over 17,000 flight hours and safely carried more…
Thai airports go biometric
Passengers at six airports in Thailand can now use biometrics instead of a traditional ID at several checkpoints. The airports will use facial recognition to identify passengers at bag drop, security checks and boarding instead of via a passport and/or…
Zimbabwe introduces biometric egates for immigration
The system aims to reduce congestion, improve efficiency, and enhance border security by eliminating the need for manual immigration checks. Zimbabwe has introduced biometric checks at its borders to automate tasks that have historically been carried out by human agents,…
Singapore Airport passport-less immigration now at all terminals
Process time cut by 60%
Tuuta Airport joins the jet age
First ever jet aircraft lands at airport
Hawaiian now has free Starlink Wi-Fi across its Airbus fleet
Available across entire A330 and A321neo fleet
Air France plans free high-speed Wi-Fi onboard entire fleet
Air France is planning to offer free inflight Wi-Fi on board its entire fleet. To offer this service, Air France will connect to the satellite service of Starlink. This network uses many smaller, lower-orbiting satellites compared to traditional systems. This…
United plans free high-speed inflight internet from Starlink
First passenger flights expected in late 2025
Auckland Airport to install new self-service kiosks and bag drops
New systems to be installed over the next few years – but no biometrics yet. Self-service kiosks have been in use for over 20 years. However many airports use a mix of kiosks and desk check-in. Common use kiosks have…
Autonomous vehicle trial at Inverness airport
Uses four seat driverless pod
New biometric egates at Muscat International
Egates for arrivals and departures
Etihad deploys wireless IFE onboard on ten A320s
Passengers use own devices to stream IFE
New Baggage Service Centre at Dubai Terminal 2
Combines left baggage and lost and found
Croatia Airlines receives its first Airbus A220
First of six A220s on order from Air Lease
Alaska Airlines new self bag drop at San Francisco Harvey Milk
25 new self bag drops to improve passenger experience
Wizz Air adds new feature to Amelia, its Virtual Customer Service Assistant
Wizz Air has launched a new voice solution from its virtual customer service assistant, Amelia. Low cost carrier Wizz Air has introduced a new service to keep passengers informed and in control when their travel plans are disrupted. In the…
CLEAR offers TSA PreCheck enrollment at 7 more airports
More options for passengers to enroll in TSA PreCheck
