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PASSENGER EXPERIENCE

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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

self-service check-in

Perth Airport biometric camera

Perth Airport trials biometric self-service bag drop and boarding

  • October 5, 2022
Spirit-Airlines-SBD-at-LAX-camera

Spirit Airlines deploys biometric bag drop at LAX

  • June 9, 2022
Perth Airport self-service check-in kiosks

Perth Airport’s new self-service kiosks and self bagdrops

  • May 15, 2022

AirAsia charges for desk check-in

  • September 1, 2020

Japan Airlines trials touchless check-in at Tokyo Haneda Airport

  • August 29, 2020

American Airlines introduces touchless check-in and new inflight Wi-Fi portal

  • July 18, 2020

United touchless bagtag printing now in use at most US airports

  • June 13, 2020
AA2000 Buenos Aires

Buenos Aires Ezeiza to transform passenger experience with technology

  • July 28, 2019
Beijing Capital Terminal 3 check-in area

Beijing Capital International Airport to add up to 70 self-service check-in kiosks

  • April 2, 2018
SITA Lab unveils KATE, a robotic kiosk

SITA Lab unveils KATE, a robotic kiosk

  • May 25, 2017
Adelaide to add self-service kiosks and bagdrops

Adelaide to add self-service kiosks and bagdrops

  • November 24, 2016
SpiceJet adds self-tagging for domestic flights at Mumbai

SpiceJet adds self-tagging for domestic flights at Mumbai

  • July 21, 2016
Why do passengers prefer self-service?

Why do passengers prefer self-service?

  • May 25, 2016

Top Stories

Qantas A321XLR first flight

Qantas starts flights with A321XLR

JetBlue Embraer E190

JetBlue retires Embraer E190 as Avelo orders up to 100

Air France free inflight wifi

Air France launches free inflight high-speed wifi

JetBlue to use Amazon inflight Wi-Fi

JetBlue is first airline to sign for Amazon’s inflight Wi-Fi

Halifax passenger experience robot

Robots guide passengers at Halifax Stanfield

Air France A220

Air France and Charles de Gaulle Airport ease connections at CDG

Virgin Atlantic A350-1000

Virgin Atlantic to offer free inflight connectivity

Iberia digital boarding pass

Iberia dynamic boarding pass updates in real-time

Qantas Airbus A321XLR delivery flight

Qantas receives its first Airbus A321XLR

Iberia launches ‘Iberia GPT’, a new conversational travel recommendation channel on ChatGPT

Iberia launches conversational travel channel on ChatGPT

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TRENDING

JetBlue to use Amazon inflight Wi-Fi
JetBlue is first airline to sign for Amazon’s inflight Wi-Fi
Air France free inflight wifi
Air France launches free inflight high-speed wifi
JetBlue Embraer E190
JetBlue retires Embraer E190 as Avelo orders up to 100
Qantas A321XLR first flight
Qantas starts flights with A321XLR
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