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News
Pre-trip
In-trip
Post-trip
New tech
Artificial Intelligence
Biometrics
Robotics
Virtual Reality
Green
First and last
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
social media
KLM mocking tweet offends Mexico, airline forced to apologise
July 2, 2014
UK Airport ‘tweeting departure board’
April 18, 2014
Give friends a gift onboard with KLM
December 10, 2013
KLM customer service using Twitter and Facebook
November 29, 2013
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