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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

social media

KLM mocking tweet offends Mexico, airline forced to apologise

July 2, 2014

UK Airport ‘tweeting departure board’

April 18, 2014

Give friends a surprise on KLM

Give friends a gift onboard with KLM

December 10, 2013

See how long it takes KLM to reply

KLM customer service using Twitter and Facebook

November 29, 2013

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SWISS a350-900

SWISS Airbus A350 makes first revenue longhaul flight

MIA uses EPP

MIA introduces Enhanced Passenger Processing for US citizens on arrival

Ryanair scraps paper boarding passes

Ryanair scraps paper boarding passes

IAG airlines

IAG to provide Starlink Wi-Fi on all 5 airlines

Riyadh Air Boeing 787-9

Riyadh Air makes inaugural flight but without commercial passengers

First SWISS Airbus A350 makes its first passenger flight

First SWISS Airbus A350 makes its first passenger flight

Qantas A321XLR first flight

Qantas starts flights with A321XLR

JetBlue Embraer E190

JetBlue retires Embraer E190 as Avelo orders up to 100

Air France free inflight wifi

Air France launches free inflight high-speed wifi

JetBlue to use Amazon inflight Wi-Fi

JetBlue is first airline to sign for Amazon’s inflight Wi-Fi

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TRENDING

Southwest 737-800

Southwest is latest to join Starlink

Lufthansa Allegris Business

Passengers can finally book Allegris Business Class on Lufthansa 787-9s

Jazeera Airways Airbus A320 neo

Jazeera Airways passengers can fly now and pay later

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