
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
social media


KLM use of artificial intelligence to answer passenger queries

KLM offers customers GetYourGuide tours and activities around the world

Finnair launches its first chatbot powered by artificial intelligence

KLM trials official WhatsApp Business application

KLM to accept WeChat payments

Qatar Airways launches 24/7 Twitter Customer Service

JetBlue customer service across all channels in a single feed

KLM to send flight information on Twitter and WeChat

Sydney real time flight information service

British Airways personal Facebook Messenger Bot

KLM tests artificial intelligence to help answer questions

Qantas replaces Out Of Office message with a holiday photo

London City flight info via Facebook Messenger

Heathrow joins Weibo

WestJet first Canadian airline to provide 24/7 social media support

KLM check-in and boarding pass on Facebook Messenger

KLM opens online shop via Alibaba

Etihad partners with Facebook
