PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
social media
KLM use of artificial intelligence to answer passenger queries
KLM offers customers GetYourGuide tours and activities around the world
Finnair launches its first chatbot powered by artificial intelligence
KLM trials official WhatsApp Business application
KLM to accept WeChat payments
Qatar Airways launches 24/7 Twitter Customer Service
JetBlue customer service across all channels in a single feed
KLM to send flight information on Twitter and WeChat
Sydney real time flight information service
British Airways personal Facebook Messenger Bot
KLM tests artificial intelligence to help answer questions
Qantas replaces Out Of Office message with a holiday photo
London City flight info via Facebook Messenger
Heathrow joins Weibo
WestJet first Canadian airline to provide 24/7 social media support
KLM check-in and boarding pass on Facebook Messenger
KLM opens online shop via Alibaba
Etihad partners with Facebook
