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PASSENGER EXPERIENCE

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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

SWISS

SWISS a350-900

SWISS Airbus A350 makes first revenue longhaul flight

  • November 23, 2025

First SWISS Airbus A350 makes its first passenger flight

  • October 28, 2025
SWISS A321

SWISS Business passengers on Geneva short-haul can order meals pre flight

  • May 25, 2025
SWISS Boeing 777

SWISS offers free internet chat on all its long-haul flights

  • July 30, 2023
Zurich Airport self bag drop

Zurich Airport now has self bag drops

  • March 13, 2022
SWISS Airbus A320neo with Airspace

SWISS receives its first two Airbus A320neos with Airspace

  • January 21, 2022

Star Alliance Biometrics launched at Frankfurt and Munich

  • November 19, 2020

SWISS takes delivery of its first A320neo

  • February 23, 2020
SWISS Bombardier CS100

SWISS to introduce new Buy on Board meal options

  • March 23, 2018
SWISS introduces eJournals

SWISS introduces eJournals and expands SWISS Choice

  • March 2, 2017
SWISS opens three new lounges at Zurich

SWISS opens three new lounges at Zurich

  • January 30, 2016
SWISS to offer inflight internet and phoning on new 777-300s

SWISS to offer inflight internet and phoning on new 777-300s

  • January 29, 2016
SWISS home print baggage tag for Zurich departures

SWISS self print baggage tag for Zurich departures

  • September 6, 2015

Top Stories

Passengers leaving Heathrow can now leave liquids and electrical in cabin bags

Passengers leaving Heathrow can now leave liquids and electrical in cabin bags

STARLUX 1st A350-1000

STARLUX takes delivery of its first Airbus A350-1000

Thai Airways A321 neo

THAI receives its first Airbus A321neo

Philippine Airlines receives its first Airbus A350-1000

Philippine Airlines receives its first Airbus A350-1000

Qanot Sharq 1st A321XLR

Qanot Sharq takes delivery of its first Airbus A321XLR aircraft

Turkish Airlines Airbus A330

Turkish Airlines passengers can tell the airline where their bags are

SWISS a350-900

SWISS Airbus A350 makes first revenue longhaul flight

MIA uses EPP

MIA introduces Enhanced Passenger Processing for US citizens on arrival

Ryanair scraps paper boarding passes

Ryanair scraps paper boarding passes

IAG airlines

IAG to provide Starlink Wi-Fi on all 5 airlines

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Thai Airways A321 neo
THAI receives its first Airbus A321neo
STARLUX 1st A350-1000
STARLUX takes delivery of its first Airbus A350-1000
Passengers leaving Heathrow can now leave liquids and electrical in cabin bags
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