PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
Archives
Delta introduces RFID baggage tracking
Malaysia Airlines redesigns Golden Lounges
Heathrow substantially underestimated cost of surface transport
Etihad launches mobile app for iPhone
Aeroméxico installs Gogo’s 2Ku technology on Boeing 737-800
WestJet first Canadian airline to provide 24/7 social media support
Taiwan to introduce VAT refund kiosks at 9 airports
Heathrow CEO tells UK Prime Minister to “Get Off The Pot”
Pro-Heathrow expansion ad is misleading
JetBlue installs sleep pods for passengers at JFK T5
Aer Lingus new Business Class for Boeing 757 launched
Curaçao installs ABC eGates from Vision-Box
To BA or not BA – On-Bard entertainment from British Airways
Samsonite introduces Track&Go solution to find lost bags
London councillors support Gatwick expansion over Heathrow
Grab mobile ordering at three more US airports
SAS offers simpler way to bid for upgrades
Air Arabia opens 2nd Sharjah city check-in
SkyTeam opens new lounge at Dubai
Passengers prefer paper boarding pass to electronic
Australia now runs checks on all outward passengers
Hainan Airlines picks Thales for IFE on its A330s
