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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

Bag Recovery

Lufthansa touchless bag recovery

  • September 25, 2020
Passengers can report delayed bags on their smartphone

Passengers can report delayed bags on their smartphone

  • November 21, 2014
Heathrow baggage problems

Heathrow baggage problems – passengers still waiting for bags

  • July 2, 2014

London City introduces baggage delivery service

  • May 24, 2014

Delay for arriving passengers at UK airports

  • May 1, 2014

SITA Baggage Report 2014

  • March 26, 2014

Airports to spend $2.2 billion on ABC eGates by 2018

  • March 6, 2014
IATA Fast Travel first platinum is SAS

SAS self-service earns IATA Fast Travel Platinum

  • February 22, 2013

Bag Recovery in Chinese possible via WorldTracer

  • June 15, 2012

Top Stories

Thai Airways A321 neo

THAI receives its first Airbus A321neo

Philippine Airlines receives its first Airbus A350-1000

Philippine Airlines receives its first Airbus A350-1000

Qanot Sharq 1st A321XLR

Qanot Sharq takes delivery of its first Airbus A321XLR aircraft

Turkish Airlines Airbus A330

Turkish Airlines passengers can tell the airline where their bags are

SWISS a350-900

SWISS Airbus A350 makes first revenue longhaul flight

MIA uses EPP

MIA introduces Enhanced Passenger Processing for US citizens on arrival

Ryanair scraps paper boarding passes

Ryanair scraps paper boarding passes

IAG airlines

IAG to provide Starlink Wi-Fi on all 5 airlines

Riyadh Air Boeing 787-9

Riyadh Air makes inaugural flight but without commercial passengers

First SWISS Airbus A350 makes its first passenger flight

First SWISS Airbus A350 makes its first passenger flight

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Thai Airways A321 neo
THAI receives its first Airbus A321neo
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