SITA announced that Worldtracer is available in Chinese.
WorldTracer’s passenger-facing services are available in 12 languages, including Chinese, and agent and support materials are now available in English and Chinese.
WorldTracer is used by more than 450 airlines and ground handlers collating reports of missing bags and delivering updated information on actual locations from more than 100 airports around the world. With IATA forecasting that of the 877 million additional global air travelers expected to fly in 2015 than in 2010, more than 212 million will be on journeys within or connected to China, effective bag tracing will be required in China to ensure global passenger standards are maintained.
During 2011, WorldTracer recorded 8.99 mishandled bags per thousand passengers, down from 12.07 in 2010. The rate has more than halved since 2007 when it was 18.88 bags per thousand.