british airways – PASSENGER SELF SERVICE

British Airways unveils new Club Class Suite

March 19, 2019 PassengerSelfServicebritish airways, inflght

Arrives on the first BA A350 aircraft in July

Airline First and last In Flight In-trip News

British Airways upgrades First

March 6, 2019March 21, 2019 PassengerSelfServicebritish airways

Includes new bedding, amenities and menus

Air Airline First and last News

British Airways last 767 commercial flight

November 27, 2018November 28, 2018 PassengerSelfServiceboeing 767, british airways

Last BA commercial 767 flight was from Larnaca to Heathrow

British Airways Heathrow T5 connections area

Air Airline At the airport In-trip News Post-trip Transfer Kiosk

British Airways improves service for connecting passengers at Heathrow T5

September 19, 2018 PassengerSelfServicebritish airways, Transfer Kiosk

Introduces new features involving staff and self-service

Air Airline In Flight In-trip News

British Airways upgrades its Club Europe catering

September 4, 2018November 28, 2018 PassengerSelfServicebritish airways, Club Europe

Lounges also benefit from new investment

British Airways Reunites Couple Living 10,000 Miles Apart

Air Airline In Flight In-trip Inflight News

British Airways Magic inflight entertainment

April 25, 2018 PassengerSelfServicebritish airways, IFE, inflight entertainment

New channel has 7 short films which feature passengers receiving the BA Magic touch

Air Airline At the airport In-trip Lounge News

British Airways opens brand-new lounge in Rome’s Fiumicino Airport.

April 17, 2018August 19, 2018 PassengerSelfServiceairline lounge, british airways

The new lounge can comfortably host nearly 140 passengers

British Airways biometric boarding at Orlando

Air Airline At the airport Biometrics Government In-trip New technology News Suppliers

British Airways now using facial recognition biometrics at 4 U.S. airports

March 9, 2018March 9, 2018 PassengerSelfServiceBiometrics, british airways, CBP, eGates, facial recognition, SITA

Airline now trialling biometrics for boarding at Orlando International

Air Airline In Flight In-trip Inflight

British Airways reveals images of high density Boeing 777 cabin

March 6, 2018 PassengerSelfServicebritish airways, seating

high density Boeing 777 cabin

Air Airline Ancillary revenue In Flight In-trip Inflight News

British Airways starts Wi-Fi on some longhaul flights

February 3, 2018February 3, 2018 PassengerSelfServicebritish airways, inflight Wi-Fi

The airline will connect 118 of its long haul aircraft over the next two years

British Airways biometric boarding at LAX

Airline Airport Biometrics Departure News Pre-trip Suppliers

British Airways trials biometric boarding at Los Angeles

December 19, 2017 PassengerSelfServicebiometric, boarding, british airways, facial recognition, self-boarding, Vision-box

Biometric eGates from Vision-box use facial recognition for simpler boarding

British Airways launches Premium Transfer Drive at Heathrow

Air Airline Arrival News Post-trip

British Airways Premium Transfer Drive at Heathrow

September 1, 2017September 6, 2017 PassengerSelfServicebritish airways, Transfers

Aims to ensure premium passengers won’t miss a connecting flight

Air Airline Arrival At the airport Biometrics Border Control In-trip News PassengerSelfService Post-trip Suppliers

British Airways says UK has to sort out arrivals problems

August 27, 2017October 28, 2017 PassengerSelfServiceABC eGate, Biometrics, british airways

British Airways says UK has to sort out arrivals problems

Air Airline In Flight In-trip News

British Airways safety video also helps charity

July 18, 2017 PassengerSelfServicebritish airways, safety video

Goal is to raise £20 million by 2020

Air Airline News

British Airways most furry frequent flyer

June 23, 2017 PassengerSelfServiceassistance dog, british airways

EJ the Golden Labrador makes his 262nd flight

Air Airline At the airport Baggage Biometrics Boarding Pass In-trip News Self Bag Drop Self Tagging

British Airways starts biometric boarding at Heathrow T5

April 8, 2017October 28, 2017 PassengerSelfServiceBiometrics, british airways, facial recognition, Self bag drop, self Tagging, self-boarding

But it adds more time and complexity for passengers

Air Airline Flight In Flight In-trip News

British Airways. To Fly. To Cut Legroom.

March 7, 2017March 7, 2017 PassengerSelfServicebritish airways, seating

BA European passengers will have less space than on Ryanair

Air Airline News Passenger Experience

British Airways unforgettable trip for cancer-free woman

January 27, 2017January 27, 2017 PassengerSelfServicebritish airways

Passengers and friends upgraded to First to Las Vegas

Airline New technology News Pre-trip Robotics

British Airways adds emojis to its chatbot

December 23, 2016February 18, 2018 PassengerSelfServiceAI, artificial intelligence, british airways, chatbot, Facebook Messenger, robotics, robots

First airline to offer holiday advice to passengers using emojis

Airline News Pre-trip Suppliers

British Airways personal Facebook Messenger Bot

December 4, 2016December 11, 2016 PassengerSelfServicebot, british airways, chatbot, Facebook Messenger, social media

BOTler – what a poor name?