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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

chatbot

Air New Zealand unveils Oscar the chatbot

Air New Zealand unveils Oscar the chatbot

  • February 2, 2017
Messenger bot FRAnky welcomes passengers to Frankfurt Airport

FRAnky welcomes passengers to Frankfurt

  • January 27, 2017
British Airways adds emojis to its chatbot

British Airways adds emojis to its chatbot

  • December 23, 2016
Aeromexico introduces Aerobot, its chatbot for Facebook Messenger

Aeromexico launces chatbot for Facebook Messenger

  • December 6, 2016
British Airways personal Facebook Messenger Bot

British Airways personal Facebook Messenger Bot

  • December 4, 2016
Thomson trials chatbot search tool for holiday suggestions

Thomson trials chatbot search tool for holiday suggestions

  • November 22, 2016

Get the best fares with Mildred the Lufthansa chatbot

  • November 11, 2016
Austrian launches Virtual Assistant via Facebook Messenger

Austrian launches Virtual Assistant via Facebook Messenger

  • October 19, 2016
KLM tests artificial intelligence to help answer questions

KLM tests artificial intelligence to help answer questions

  • September 30, 2016
Athens Airport implements a bot app through Facebook Messenger

Athens Airport implements a bot app through Facebook Messenger

  • September 23, 2016
Icelandair offers Flight Bookings through Facebook Messenger

Icelandair offers Flight Bookings through Facebook Messenger

  • August 2, 2016
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Top Stories

SWISS A321

SWISS Business passengers on Geneva short-haul can order meals pre flight

British Airways A321neo

British Airways improves performance thanks to AI

Orlando International is introducing biometric checks for international arrivals

Orlando International is introducing biometric checks for international arrivals

iGa Istanbul Airport

iGa Istanbul starts flights on 3 runways simultaneously

Air India A350 inflight

Air India passengers can now help the airline locate their bags

KLM Share item location

Passengers can now tell KLM where their bags are

Lufthansa Boeing 787-9

Lufthansa introduces new Remote Bag Drop check-in

Aeromexico 787 at Amsterdam Schiphol

Aeromexico is upgrading inflight connectivity on its 787s

TAAG Boeing 787-9 in flight

TAAG Angola Airlines Takes Delivery of Its First Boeing 787 Dreamliner

SAS plans Starlink across fleet

SAS plans SpaceX Starlink across entire fleet starting late 2025

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TRENDING

JetBlue to use Amazon inflight Wi-Fi
JetBlue is first airline to sign for Amazon’s inflight Wi-Fi
Air France free inflight wifi
Air France launches free inflight high-speed wifi
JetBlue Embraer E190
JetBlue retires Embraer E190 as Avelo orders up to 100
Qantas A321XLR first flight
Qantas starts flights with A321XLR
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