Gatwick chatbot, Gail, provides flight information, flight specific notifications, and information on airport shops, restaurants and other facilities.
With Bebot, passengers can access information about shops, restaurants, luggage storage and other services.
Also adds new features to Air France app
Gives website and mobile app a facelift
First chatbot at a Nordic airport
First Canadian airline to launch an AI Chatbot
Two thirds of Jetstar passengers use Facebook to ask about bookings
Kris the bot is reached through Facebook Messenger
Chatbot is available 24/7 for passengers to access tigerair flights, bookings or ask questions about travelling with Tigerair
Finn has a mission to help Finnair customers in Facebook during their Finnair journey.
Passengers in the UK, North America and Hong Kong can now engage with the Qantas Concierge chatbot
Also introduces new group booking feature
The bot will evolve to become more personalised and user-friendly based on past conversations
Chatbot to help with passenger questions
Airport adds Messenger bot and flight status updates available via Twitter
First airline to offer holiday advice to passengers using emojis
First airline Chatbot in the Americas
BOTler - what a poor name?
Virtual Assistant uses natural language