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PASSENGER EXPERIENCE

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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

COVID-19

Malaysia Airlines gives free Hygiene Kit to all passengers

  • July 15, 2020

Heathrow uses cleaning robots and other anti-viral measures

  • July 15, 2020

Melbourne Airport’s new hygiene and wellbeing measures

  • July 8, 2020

oneworld launches customer information portal about health and well-being

  • July 7, 2020

Norwegian airports to roll out contactless check-in and bagdrop

  • July 7, 2020

British Airways reopens some Heathrow T5 lounges

  • July 5, 2020

Finnair’s “ Clean Kit ”, onboard service changes and Helsinki lounge reopens

  • July 3, 2020
Changi contactless check-in kiosk

Singapore Airport introduces new contactless measures

  • July 2, 2020
The “Walk-in” Corona Test Center at Frankfurt Airport

COVID-19 test for passengers at Frankfurt and Munich airports

  • June 30, 2020

LAX trials thermal camera checks to screen for COVID-19

  • June 23, 2020
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Top Stories

Halifax passenger experience robot

Robots guide passengers at Halifax Stanfield

Air France A220

Air France and Charles de Gaulle Airport ease connections at CDG

Virgin Atlantic A350-1000

Virgin Atlantic to offer free inflight connectivity

Iberia digital boarding pass

Iberia dynamic boarding pass updates in real-time

Qantas Airbus A321XLR delivery flight

Qantas receives its first Airbus A321XLR

Iberia launches ‘Iberia GPT’, a new conversational travel recommendation channel on ChatGPT

Iberia launches conversational travel channel on ChatGPT

SWISS A321

SWISS Business passengers on Geneva short-haul can order meals pre flight

British Airways A321neo

British Airways improves performance thanks to AI

Orlando International is introducing biometric checks for international arrivals

Orlando International is introducing biometric checks for international arrivals

iGa Istanbul Airport

iGa Istanbul starts flights on 3 runways simultaneously

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TRENDING

IAG airlines
IAG to provide Starlink Wi-Fi on all 5 airlines
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MIA uses EPP
MIA introduces Enhanced Passenger Processing for US citizens on arrival
First SWISS A350-900
SWISS Airbus A350 makes first revenue longhaul flight
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