ANA using interactive translator devices at Japanese airports
Devices will be used at all 50 domestic Japanese airports
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
New system to predict wait times at Haneda security
System is providing fully automated waiting time forecasts.
Qatar Airways launches football themed safety video
Stars of world football Neymar Jr, Robert Lewandowski and Cafu guide passengers through safety procedures in light-hearted film.
Fiji Airways takes delivery of its first A350 XWB
A350-900 is the first of two A350 XWBs that will join Fiji Airways’ fleet.
Korean Air expands its use of self service
More biometric boarding from U.S. and more self-tagging in Korea
British Airways opens updated lounge at Johannesburg
Features the best of British and South African design, with a luxurious and contemporary look and feel
Airbus unveils Air Canada’s first Airbus A220
Air Canada will soon welcome the first of 45 Airbus A220-300 aircraft to its fleet
EGYPTAIR introduces inflight mobile connectivity from Aeromobile
Rollout across entire fleet of Dreamliner aircraft to complete in Autumn 2019
Cathay Pacific’s huge increase in IFE content
It is quadrupling the amount of entertainment currently available to passengers.
Christchurch Airport trials Pepper the robot
The airport is looking to see how the robot interacts with visitors to the airport.
ANA to expand self-driving wheelchair tests at Narita Airport
Trial from October 9 until November 28 with real passengers.
Etihad launches new inflight shopping guide – ‘Vibe’
‘Vibe’ aims to engage passengers with onboard shopping in a new way
Emirates is first to fly scheduled Airbus A380 into Cairo
The Emirates A380’s grand debut in Cairo is the culmination of a lot of planning and hard work.
Air France welcomes its 1st Airbus A350
The first of a total of 28 Airbus A350-900s will make its first commercial flight from Paris-Charles de Gaulle on October 7.
Emirates to start biometric boarding for flights to the U.S.
Emirates is the first airline outside America to receive approval for biometric boarding from the U.S. Customs Border Protection (CBP).
Etihad and Abu Dhabi to trial use of autonomous wheelchairs
autonomous wheelchairs will allow passengers with restricted mobility to move around the airport on their own
ANA first to use new self bag drops at Narita
The self bag drops will be the first that ANA has implemented for international flights.
Lufthansa expands biometric boarding to New York JFK’s Terminal 1
Lufthansa starts using biometric boarding at a fourth U.S. airport, more to come at other airports throughout United States.
Panasonic Avionics and Toca Boca announce plans for Inflight Map for Cchildren
Map would be first of kind, producing a fun interface designed to keep kids entertained and informed inflight.
All Korean Air domestic passengers must now use self bag drop
Airline says it will allow more efficient, convenient check-in service and possibly cut jobs.
