Sri Lankan Airlines flies its first fully connected aircraft
A330-300 has entered service, equipped with both Internet OnAir and Mobile OnAir
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Emirates launches iPhone App
Builds on launch of Emirates App for iPad earlier this year
London City has installed five automated border control kiosks
The gates use facial recognition technology to provide identity and security checks
Singapore passenger gets USD 1,171.46 bill for inflight Wi-Fi
All he did was... answer emails and upload a single 4mb power point document
Larnaca introduces self scan boarding passes
Larnaka Airport in Cyprus has announced the launching of self scan boarding passes before security
40 APC kiosks live at JetBlue’s JFK T5
Kiosks can be used by passengers from the USA, Canada or visa waiver countries
Heathrow ‘underestimates’ runway cost by £3-4bn
Dodgy figures means higher charges and fares
Virgin Atlantic CEO at WTM 2014
Certain long haul routes cut as not profitable, next big decision is Gatwick fleet replacement
Support for UK regional airport expansion increases
Passengers and industry support regional expansion
Support for Heathrow plummets
Report shows preference for expansion of regional airports
Lufthansa offers wide range of media on passengers own devices
Will begin with Airbus A321 on medium-haul routes
SmartGate opens to more nationalities
Canadian and Irish ePassports can now be used at SmartGate
8 ABC eGates installed at Rome Fiumicino
Four ABC eGates in arrivals and four in departures in Terminal C
IATA ACI Smart Security pilot with Qantas and Melbourne Airport
Melbourne is fourth airport to pilot the process
Gatwick uncovers new wave of ‘Suited Savers’
Poll shows faster security is top priority for passengers
New flights from UK North to US
Passengers can hub at Newark instead of London
Nassau to install 20 BorderXpress APC kiosks
Kiosks will be available in February 2015
Denver installs 16 BorderXpress APC kiosks
Available with no pre-registration and no cost to user
QANTAS unveils new A330 business suites
Seats to allow customers to recline in their seat from take-off through to landing
Thomson plans new passenger experience
Will add two 787s and 47 Boeing 737 MAX by 2020
