PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
Post-trip
SFO trials iBeacon to assist visually-impaired passengers
Australian automated border control available to Singaporeans
DFW offers full range of services for US arrivals
Malaga starts using automated border control kiosks
Free airport Wi-Fi – Frankfurt offers unlimited free internet access
Heathrow baggage problems – passengers still waiting for bags
Automated passport control kiosks arrive in Newark
Automated Border Control at Madrid and Barcelona updated
Automated border control supported by majority
Automated Border Control Gates for Europe (ABC4EU) led by Indra
Passenger Experience can be improved using IT – IATA DG
Automated passport control at Miami now for Visa Waiver countries
US Customs and Border Protection to open biometric test facility
Automated border control coming soon at Guarulhos in São Paulo
London City introduces baggage delivery service
Border control improvements sought by INTERPOL
TSA Pre application site opens at CLT
Border control enhanced at Pittsburgh by opening of TSA Pre and Global Entry
