
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
Archives


KLM use of artificial intelligence to answer passenger queries

ANA to offer free Wi-Fi on most domestic routes from April 2018

British Airways trials biometric boarding at Los Angeles

Vienna International Airport installs ABC eGates from secunet

Apple Maps now has indoor maps for more than 30 airports

Air New Zealand launches on Google Assistant

KLM adds its service bot to Google Home

Haneda displays the robots on trial for Tokyo2020

Singapore Airlines launches chatbot to help passengers with pre-flight queries

Halifax Stanfield facial recognition for customs declarations

Ethiopian Airlines new app for Android devices

Gulf Air launches Bahrain tourist visa service

Off airport check-in at Sydney convention centre

Solaseed Air deploys inflight entertainment across fleet

Amsterdam Schiphol lets passengers book security time slots

Air Canada opens new lounge at Toronto Pearson

QANTAS opens new London Heathrow lounge

SkyTeam brings virtual cinema to Dubai lounge

Cathay starts self bag drop at Gatwick

Air New Zealand experiments with blockchain technology

Royal Caribbean and IDEMIA complete facial recognition trial

Cathay Pacific to introduce Wi-Fi on 777 and A330 fleets

