United introduces Virtual Customer Service at the airport Passengers can get live, contactless information and help at all US hubs December 9, 2020
United unveils Polaris Lounge at San Francisco International Airport Lounge is first of four United Polaris lounges expected to open this year April 26, 2018
United offers partner airlines boarding passes on its mobile app United passengers can access boarding passes for 19 airlines on the United app October 25, 2017
United passengers can now use Amazon Alexa to check-in Passengers can also ask a variety of questions about flight status and on board amenities September 5, 2017