KLM tests artificial intelligence to help answer questions
AI is trained on more than 60,000 KLM questions and answers
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Air France-KLM to equip long-haul fleet with Wi-Fi from GoGo
Gogo's 2Ku to connect long-haul aircraft
British Airways: To Fly. To Charge.
BA charges for everything -seats, bags and now food
Delta’s 12th annual ‘Breast Cancer One’
Taking hope to new heights
TravelersBox launches new kiosks at Narita
Baidu Wallet being added to all kiosks
Hangzhou launches China’s first airport capsule hotel
Take A Nap has 38 beds
Robot starts work at Shenzhen security
AnBot, China’s new airport security robot, uses a non lethal prod to deter threats
Athens Airport implements a bot app through Facebook Messenger
First airport to implement such an app
Plaza Premium partners with RIOgaleão for three lounges
2 lounges have soft-opened, third opens in October
Air France reveals plans for its Boeing 787s
Begins operations in January 2017
Guangzhou Baiyun adds female-only security checkpoints
Three security lanes created just for women
Qantas replaces Out Of Office message with a holiday photo
Passengers can show Instagram jpg instead of text
MPs report says Heathrow runway cannot happen
16 serious risks to Heathrow runway
Treasury Committee queries Heathrow economic case
Asks Government for details for FIFTH time
Edinburgh Airport displays live wait times for passengers
Introduces sensors from Blip Systems
turned to BlipTrack’s technology and sensors to gather data about passenger queue and flow.
Helsinki passengers can get back confiscated items
Service on trial until end 2016
SAS to install Wi-Fi across its short and medium haul fleet
First aircraft with new system enters service in late 2017
Virgin Atlantic premium passengers select own onboard reading material
Range of information and media, tailored to the flight
Changi to install auto bag drop from ICM
Hybrid units can switch between self-service bag drop and conventional desk
Oman Air unveils Media Box e-paper service
Premium passengers can compile own reading material
